Copyright © 2024 itSMF UK. All rights reserved.
EVENT POSTPONED
This NEW Digital Transformation Experience from SXP offers a unique opportunity to understand the key interactions between business strategy, organisation, process and technology in the end to end product lifecycle. It challenges those in Tech Ops to optimise the stability of their existing services, while enabling the development and implementation of new services at an ever increasing velocity and an ever higher expectation of quality, not to mention an ever greater focus on risk.
The simulation examines different ways of working and technology solutions:
The simulation not only brings to life the ‘How To’ of best practice theory, but is also designed to help leaders and their teams to solve real life business and technology challenges:
The DTX simulation is a live, real-time experience that brings into sharp focus the impact the technology enterprise can have on the business, both positive and negative. It positions the challenge of transforming to a digital business, while managing a complex technology landscape.
The business scenario is an international airline, where the team is responsible for enabling the organisation to compete in an aggressive market place, where new challenger airlines are stealing market share. The key to success is collaboration between the Business, Dev and Ops, and is measured with a range of business KPI’s such as Customer Experience, Revenue per Hour, Green Index (Sustainability) and On Time Performance. Business strategy must be aligned to market data with new and upgraded services required to engage existing and acquire new customers, while driving internal efficiencies and supporting existing services.
The team has to manage a complex technology landscape which blends on-premise and cloud based services, while focusing on an enabling strategy that includes leveraging APIs and Microservices to reduce pressure and leverage economies of scale.
To achieve these goals new ways of working and technologies must be introduced, including ITIL 4, DevOps practises and Agile. There is also an opportunity to experience practices such as Kanban and value stream mapping.
This event is FREE for itSMF UK members.
Not yet a member? You’ll be shown a price of £165 + VAT which includes an ‘Individual’ level annual membership. To find out about other membership levels, benefits and costs please click here.
Please contact the office on 0118 918 6500 to discuss an on-site running of this event.
London