What topics are on your service management radar?

The itSMF UK team are always looking to expand the range of ITSM-related frameworks, practices and architectures we cover in our masterclasses, webinars and content for members. To help us identify new subjects for our upcoming events and activity plan please complete our 1-minute survey. Thanks for your help!

Digital and IT Strategy: the next step for ITIL 4 leaders

ITIL 4: Digital and IT Strategy, or DITS for short, is the last book to be released in a series of five books, each with a different set of global authors. There is an associated 3-day DITS course, which includes in-class practical assessments and an exam. This blog provides an overview of frequently asked questions on the DITS book, including why it’s an essential read for digital leaders, and a summary of some of my favourite topics.

Welcome to the Communities of Practice

As mentioned in our Member Events blog in August, itSMF UK have been reviewing our Specialist Interest Groups (SIGs) to decide whether they are still structured and formatted in the best way to suit our members’ needs, especially in a world reshaped by COVID-19. The conclusion of this review was that a refresh was needed …

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ITIL 4 Foundation Revision Guide launched at ITSM19 on 18th November!

The new ITIL 4 Foundation Revision Guide offers a perfect companion for those undertaking the new Foundation course. Written by members of itSMF UK’s publications team, including experienced training specialists Vernon Lloyd and Barry Corless, the book is perfectly positioned not just to help with revision just before the exam but to provide a pocket-sized …

ITIL 4 Foundation Revision Guide launched at ITSM19 on 18th November! Read More »

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