Sign In   |   Join
Search
Calendar

01/07/2015
Seminar: Understanding Service Integration and Management (SIAM)

02/07/2015
Masterclass: DevOps in an ITIL world (FULL - next running 21st Oct)

06/07/2015
ITSM Leadership Council

07/07/2015
Masterclass: Leadership and Team-Building in Service Management

Networking ...... Learning ....... News ....... Expertise

The IT Service Management Forum (ITSMF UK) is the country’s leading association for those involved in IT service management. Our members include over 700 organisations, ranging from large multinational suppliers to independent firms​, employing between them more than 7,000 service management professionals. With a wide range of member groups, events, professional support services and activities, it’s the premier forum for learning, networking, sharing expertise and keeping up-to-date with all things ITSM.   

 

ITSM15: CONFERENCE & EXHIBITION

NEW CHALLENGES, NEW SOLUTIONS

Sofitel London Heathrow, 23rd/24th Nov

 

ITSM15 is ready for take-off.

Find out more
about Early Bird booking at Europe's leading service management conference and view the full conference programme!



 

PAPER OF THE WEEK

Selling problem management

It can be argued that the combination of skills required by a good problem analyst or problem manager are amongst some of the most transferable, desirable and unique within any organisation. So why is it that problem management as a function is not accepted in many organisations? Why do they have trouble justifying their very existence?

The ITSMF UK Problem Management special interest group have interviewed a number of members to try to answer these questions.

This paper outlines the results and draws some fascinating conclusions.

Read the full paper

Attend our problem management seminar

THE ITSM 2015 Industry Awards are open for nominations!


This year, we're adding the Senior Leader, Young ITSM Professional, and Service Provider of the Year awards to our established line-up of industry accolades. Why not make a nomination today?


FORTHCOMING EVENTS

FIND OUR ABOUT OUR UPCOMING MASTERCLASSES...

DevOps in an ITIL world
Leadership and Team-Building in ITSM
Major Incident Management
* Understanding Release Management
* Creating a successful Service Catalogue

Full details of masterclasses



SERVICE INTEGRATION AND MANAGEMENT
ITSMF seminar, 1st July 2015, London

There are still many different opinions about the best way to approach service integration. This seminar brings together a wide range of perspectives on SIAM, from tooling to supplier management to SLM and Transition. Our speakers offer a wealth of leading-edge service integration experience in both the public and private sectors. 

BOOK NOW!

ITSM SERVICE PROVIDERS...
Interested in sponsoring or exhibiting at ITSM15? Find out more.
ITSM SERVICE PROVIDERS...
Interested in sponsoring or exhibiting at ITSM15? Find out more.
Sign In


Forgot your password?

Not a Member Yet?

  Service Talk Newsletter  
 
Download the latest Service Talk and browse recent back-issues