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The IT Service Management Forum (ITSMF UK) is the country’s leading association for those involved in IT service management. Our members include over 600 organisations, ranging from large multinational suppliers to independent firms​, employing between them more than 6,000 service management professionals. With a wide range of member groups, events, professional support services and activities, it’s the premier forum for learning, networking, sharing expertise and keeping up-to-date with all things ITSM.   


Agile Service Transition

Agile offers an excellent way of responding to the accelerating rate of change within the organisation but a smooth transition is key to successful implementation. This new paper, written by members of our Service Transition Special Interest Group, explains how to successfully manage service transition within an agile environment. Read on...


Interested in Service Design?
If you would like to be part of a new Service Design SIG, please join our next call on 8th September to discuss the details. We hope you can make it. Click for more information.


AXELOS is platinum sponsor for ITSM14

AXELOS, the new joint venture formed between the Cabinet Office and Capita plc to run the Best Management Practice portfolio, is to be the Platinum Sponsor for the ITSMF UK 2014 Conference and Exhibition. Read more...

Six Good Reasons to exhibit at ITSM14
ITSM14 offers a great opportunity to present your services and products to attendees at Europe's leading service management event, with over 500 delegates, more than 40 exhibitors and a range of unique sponsorship options. And this year our exhibition area is positioned right alongside the conference rooms to make sure that delegates have ample time to catch up with all exhibitors during the networking breaks. 
Read on...


Responding to members' key issues in 2014

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