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Calendar

17/03/2015
Masterclass: Creating a Successful Service Catalogue

17/03/2015
Scottish Region Member Event

24/03/2015
Masterclass: Major Incident Management

24/03/2015
'Service Management in Action' - Knowledge Exchange seminar

25/03/2015
North Region Member Event

Networking ...... Learning ....... News ....... Expertise

The IT Service Management Forum (ITSMF UK) is the country’s leading association for those involved in IT service management. Our members include over 700 organisations, ranging from large multinational suppliers to independent firms​, employing between them more than 7,000 service management professionals. With a wide range of member groups, events, professional support services and activities, it’s the premier forum for learning, networking, sharing expertise and keeping up-to-date with all things ITSM.   


ITSM15: CALL FOR SPEAKERS

NEW CHALLENGES, NEW SOLUTIONS

Sofitel London Heathrow, 23rd/24th Nov

 

ITSM15 is ready for take-off!

Find out more about putting yourself forward as a speaker at Europe's leading service management event.

 

 

SERVICE MANAGEMENT IN ACTION

A Knowledge Exchange Seminar

24th March 2015

Service Management in Action, our first Knowledge Exchange seminar, offers an exciting new way to build your professional knowledge, combining insightful presentations from a range of expert speakers with the opportunity to network and share your views with ITSM practitioners from other organisations. Key themes for the day are service management in action and the changing shape of ITSM.

Book your place here

WHAT'S NEW AT ITSMF UK?

Check out our new e-newsletter

INSIGHT covers topical issues in service management, opinion and ideas on good practice, and news about our support resources and ITSMF UK groups. In this issue, we focus on SIAM and some of the work that our special interest groups are doing to add substance to the basic service capability. We also take a look at service transition, service introduction and customer service directions, and highlight some great video content on the website.  More...

 

 

SIGN UP FOR A MASTERCLASS...

Creating a successful service catalogue, 17 March

Major incident management, 24 March

Understanding release management, 16 April

Getting to grips with Service Design, 28 April

Implementing ISO/IEC 20000, 13 May

 

 

SPECIAL WINTER OFFER FOR ADVERTISERS

ITSMF UK have a number of exciting advertising options for vendor members who wish to share their message with the wider membership. Check out the details of our Winter Special package of eshots and ads here.

 

 

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