Who We Are

ITSMF UK is the country’s leading association for IT Service Management professionals. With members ranging from individual practitioners to large multinational organisations. Offering a wide range of member groups, events, professional support services and helping to drive the development of ITSM as a professional discipline and sector. LEARN MORE


This year Europe’s leading IT service management conference will be moving to an exciting venue in the Manchester Central on 20th and 21st November, offering the usual broad range of thought-leading break-out sessions and keynotes, industry exhibition and networking opportunities. Take advantage of our best ever Early Bird discount rates if you book your place before March 31.



ITSMF UK is the independent forum for IT Service Management professionals, the founding chapter of an international network which now stretches across more than 50 countries. ITSMF UK offers an extensive range of services for its members, including free regional events and special interest groups; big discounts on seminars and masterclasses; professional development and maturity assessments; free ITSM white papers and dedicated bookstore; a full-colour quarterly magazine, ServiceTalk; networking opportunities and industry thought leadership; and a celebrated annual Conference and Exhibition. Find out more…

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Workshop: Faster, Cheaper, Easier – using Shift Left.

The Professional Service
Management Awards 2017

Our prestigious industry awards programme is being refreshed and re-launched as the Professional Service Management Awards. With 11 awards in total, the event will be hosted by Rev Richard Coles and held at the prestigious Landmark Hotel in London. LEARN MORE


A competency model which defines a professional identity for the service management industry. Whether you’re an individual practitioner or an enterprise organisation, PSMF is a way to recognise the full value of your contribution. LEARN MORE

Premier Gate
21 Easthampstead Road
Berks RG12 1JS

Tel: 0118 918 6500

Fax: 0118 969 9749

Contact Us