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Masterclass: Supplier Management

Service Transition SIG and MONITOR - how good are we at Transition?

SLM SIG and North Region - Is your Service Level Management process effective?

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The IT Service Management Forum (ITSMF UK) is the country’s leading association for those involved in IT service management. Our members include over 600 organisations, ranging from large multinational suppliers to independent firms​, employing between them more than 6,000 service management professionals. With a wide range of member groups, events, professional support services and activities, it’s the premier forum for learning, networking, sharing expertise and keeping up-to-date with all things ITSM.   


Agile Service Transition
Agile offers an excellent way of responding to the accelerating rate of change within the organisation but a smooth transition is key to successful implementation. This new paper, from our Service Transition SIG, explains how to successfully manage service transition within an agile environment. Read on...


We're very pleased to announce that OXFAM are the latest organisation to sign up to MONITOR, our ITSM self-assessment and benchmarking platform, to 'drive continuous service improvement'. Find out more about MONITOR.


AXELOS is platinum sponsor for ITSM14

AXELOS, the new joint venture formed between the Cabinet Office and Capita plc to run the Best Management Practice portfolio, is to be the Platinum Sponsor for the ITSMF UK 2014 Conference and Exhibition. Read more...

Six good reasons to exhibit at ITSM14
ITSM14 offers a great opportunity to present your services and products to attendees at Europe's leading service management event. 
Read on...

Save £££s when you book during August!
Book your conference place during August and we'll give you a £50 reduction on the price of any one- or two-day conference pass. Members just need to use the promo code Member_50 when they book online or by phone. More...


Responding to members' key issues in 2014

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