ITSM15: CONFERENCE & EXHIBITION
NEW CHALLENGES, NEW SOLUTIONS
Sofitel London Heathrow, 23rd/24th Nov
ITSM15 is ready for take-off.
Find out more about Early Bird booking at Europe's leading service management conference!
SERVICETALK, SPRING ISSUE
Teamwork at OVO Energy; autonomy with compliance at Morgan Stanley; early life support at BP; the truth about release management; a tooling strategy for SIAM...
Read the latest ServiceTalk and find out what's happening across the membership.
WHAT'S NEW AT ITSMF UK?
Check out our new e-newsletter
INSIGHT covers topical issues in service management, opinion and ideas on good practice, and news about our support resources and ITSMF UK groups. In this issue, we focus on SIAM and some of the work that our special interest groups are doing to add substance to the basic service capability. We also take a look at service transition, service introduction and customer service directions, and highlight some great video content on the website. More...
SIAM - LEARNING FROM THE TOWER MODEL
|London and SE region with the Service Transition SIG, Canary Wharf, 8th May
In this joint regional/SIG event, we’ll set the scene by considering how the FCA are approaching their SIAM challenges, before looking at how service integration affects how we deal with service transition - arguably the area where a lack of integration can generate the most risk.