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Calendar

16/04/2015
Masterclass: Understanding Release Management

28/04/2015
Masterclass: Getting to grips with Service Design

30/04/2015
South West and Wales regional group

08/05/2015
Transition SIG and the London/SE Regional forum

13/05/2015
Masterclass: Implementing ISO/IEC 20000

Networking ...... Learning ....... News ....... Expertise

The IT Service Management Forum (ITSMF UK) is the country’s leading association for those involved in IT service management. Our members include over 700 organisations, ranging from large multinational suppliers to independent firms​, employing between them more than 7,000 service management professionals. With a wide range of member groups, events, professional support services and activities, it’s the premier forum for learning, networking, sharing expertise and keeping up-to-date with all things ITSM.   

ITSM15: CALL FOR SPEAKERS

NEW CHALLENGES, NEW SOLUTIONS

Sofitel London Heathrow, 23rd/24th Nov

 

ITSM15 is ready for take-off!

Find out more about putting yourself forward as a speaker at Europe's leading service management event.

 

  

 

SERVICE MANAGEMENT IN ACTION

A Knowledge Exchange Seminar

24th March 2015

Service Management in Action, our first Knowledge Exchange seminar, offers an exciting new way to build your professional knowledge, combining insightful presentations from a range of expert speakers with the opportunity to network and share your views with ITSM practitioners from other organisations. Key themes for the day are service management in action and the changing shape of ITSM.

Book your place here

Support...

Ashley's Big Challenge

and help us to reach £10,000 for Macmillan Cancer Support at this weekend's Reading Half Marathon!

 

WHAT'S NEW AT ITSMF UK?

Check out our new e-newsletter

INSIGHT covers topical issues in service management, opinion and ideas on good practice, and news about our support resources and ITSMF UK groups. In this issue, we focus on SIAM and some of the work that our special interest groups are doing to add substance to the basic service capability. We also take a look at service transition, service introduction and customer service directions, and highlight some great video content on the website.  More...

 

SIGN UP FOR A MASTERCLASS...

Major incident management, 24 March

Understanding release management, 16 April

Getting to grips with Service Design, 28 April

Implementing ISO/IEC 20000, 13 May

             


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