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Calendar

28/04/2015
Masterclass: Getting to grips with Service Design

30/04/2015
South West and Wales regional group

08/05/2015
Transition SIG and the London/SE Regional forum

15/05/2015
Northern Ireland Region Member Event

10/06/2015
Masterclass: Creating a Successful Service Catalogue

Networking ...... Learning ....... News ....... Expertise

The IT Service Management Forum (ITSMF UK) is the country’s leading association for those involved in IT service management. Our members include over 700 organisations, ranging from large multinational suppliers to independent firms​, employing between them more than 7,000 service management professionals. With a wide range of member groups, events, professional support services and activities, it’s the premier forum for learning, networking, sharing expertise and keeping up-to-date with all things ITSM.   


ITSM15: CONFERENCE & EXHIBITION

NEW CHALLENGES, NEW SOLUTIONS

Sofitel London Heathrow, 23rd/24th Nov

 

ITSM15 is ready for take-off.

Find out more
about Early Bird booking at Europe's leading service management conference!

 

SERVICETALK, SPRING ISSUE

Teamwork at OVO Energy; autonomy with compliance at Morgan Stanley; early life support at BP; the truth about release management; a tooling strategy for SIAM...  

Read the latest ServiceTalk
and find out what's happening across the membership.

 

WHAT'S NEW AT ITSMF UK?

Check out our new e-newsletter

INSIGHT covers topical issues in service management, opinion and ideas on good practice, and news about our support resources and ITSMF UK groups. In this issue, we focus on SIAM and some of the work that our special interest groups are doing to add substance to the basic service capability. We also take a look at service transition, service introduction and customer service directions, and highlight some great video content on the website.  More...

 

BOOK NOW...

SIAM - LEARNING FROM THE TOWER MODEL

London and SE region with the Service Transition SIG, Canary Wharf, 8th May   

In this joint regional/SIG event, we’ll set the scene by considering how the FCA are approaching their SIAM challenges, before looking at how service integration affects how we deal with service transition - arguably the area where a lack of integration can generate the most risk.

BOOK HERE...

 

 

 

 


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