Europe’s leading service management conference

ITSM24, our annual Conference and Awards, returns to Reading on 11-12th November 2024.

With more than 50 presentations from across the industry plus the Professional Service Management Awards, ITSM24 offers a plethora of great content, discussions and networking opportunities.

Join us for:

Four tracks of first-class content from leading advocates of service management
Flexible agenda format: jump between tracks as you wish
Video recordings of the sessions you miss
Sunday networking reception
Round-table discussions
Face-to-face networking and interaction
Our PSMA24 annual awards gala dinner.

For the full Conference experience we recommend the two-day conference pass but, if time is very limited, a one-day pass is also available for either Monday or Tuesday. Our Sunday night networking reception is included in a two-day or Monday pass and you can also purchase a ticket to the awards gala dinner on the Monday evening.

We look forward to seeing you there.

*Click on the Attendee Selections tab for prices. Members, remember to log in first

Check out the full agenda in our Conference Guide…

KEY DATES FOR YOUR DIARY…

8th January 2024
The call for ITSM24 speakers is now closed – thank you for your submissions. Check out the full agenda in our Conference Preview Guide.

15th June 2024
The call for PSMA24 Award nominations has now closed. Final entries will be reviewed by our judging panels during July and August, and the finalists announced in September. Stay tuned for further information.

30th September 2024
Summer Sizzler discount closes!

11 – 12th November 2024 –
ITSM24 – hope to see you there!

Getting to ITSM24

By road: From Junction 11 of the M4, follow signs towards Reading. Madejski (Select Car Leasing) Stadium is on your left-hand side after less than a mile and there is ample free parking. SatNav post code is RG2 0FL.

By rail: The venue is a 10 minute drive from Reading Station by Greenwave bus or taxi, or a 25 minute walk from the new Reading Green Park Station. Readybikes can also be hired at Reading Station.

By air: The nearest airport is London Heathrow, with RailAir buses to Reading Station.

PEOPLECERT ITIL CPD Points

itSMF UK members will automatically earn ‘Community’ CPD points for attending ITSM24 (7 points for 1 day passes and 15 points for 2 day passes) – more details available here.