Europe’s leading service management conference

ITSM24, our annual Conference and Awards, returns to Reading on 11-12th November 2024.

With more than 50 presentations from across the industry plus the Professional Service Management Awards, ITSM24 offers a plethora of great content, discussions and networking opportunities.

Join us for:

Four tracks of first-class content from leading advocates of service management
Flexible agenda format: jump between tracks as you wish
Video recordings of the sessions you miss
Sunday networking reception
Round-table discussions
Face-to-face networking and interaction
Our PSMA24 annual awards gala dinner.

For the full Conference experience we recommend the two-day conference pass but, if time is very limited, a one-day pass is also available for either Monday or Tuesday. Our Sunday night networking reception is included in a two-day or Monday pass and you can also purchase a ticket to the awards gala dinner on the Monday evening.

We look forward to seeing you there.

*Click on the Attendee Selections tab for prices. Members, remember to log in first

KEY DATES FOR YOUR DIARY…

1st January 2024
Call for ITSM24 speakers opens – watch this space for further details.

31st January 2024
Super early bird discount closes!

1st April 2024
Call for PSMA24 Award nominations opens – view our PSMA23 finalists and winners here.

11 – 12th November 2024
ITSM24 – hope to see you there!

Getting to ITSM24

By road: From Junction 11 of the M4, follow signs towards Reading. Madejski (Select Car Leasing) Stadium is on your left-hand side after less than a mile and there is ample free parking. SatNav post code is RG2 0FL.

By rail: The venue is a 10 minute drive from Reading Station by Greenwave bus or taxi, or a 25 minute walk from the new Reading Green Park Station. Readybikes can also be hired at Reading Station.

By air: The nearest airport is London Heathrow, with RailAir buses to Reading Station.

PSMA24

Our Professional Service Management Awards (PSMA) highlight the achievements of the ITSM industry’s leading lights, those whose dedication, commitment and imagination deserve to be celebrated.

The call for nominations for this year’s ITSM Team of the Year, Service Innovation, Young ITSM Professional, Ashley Hanna Contributor of the Year, and Content of the Year awards opens on the 01 April 2024.

The winner in each category will be revealed at our gala awards dinner during ITSM24 on 11th November in Reading. To reserve your place, please use the booking link above.

ITSM24 SNEAK PEEK

Email: [email protected]

Phone: +44 (0) 118 918 6500