Webinar – Getting started with ITIL 4 Drive Stakeholder Value
The Drive Stakeholder Value book is one of the most “fresh thinking” of the ITIL4 Managing Professional publications, but still very useful and practical. This webinar will not only provide you with knowledge of what the DSV book is all about. It will also cover why it is so urgently needed.
Webinar – Getting started with Value Stream Mapping
This webinar will explain what a value stream mapping event is and is not, how to create and facilitate it and how to make the plan of next actions come to life the very next day.
