Sector spotlight: Service Management in the Healthcare sector

In this first itSMF UK Sector Spotlight, we’ll be hearing from practitioners at the front line of digital transformation in the healthcare sector in both England and Wales – from those tasked with delivering the mainstream services to those looking to improve the high-stress working environment.

Online Masterclass – People Management Skills

All too often, individuals move into management roles with minimal guidance in how to get things done through the teams they are expected to manage and motivate. This masterclass addresses some of the skills, behaviours and strategies required to motivate and manage a team.

Online Masterclass – People Management Skills

All too often, individuals move into management roles with minimal guidance in how to get things done through the teams they are expected to manage and motivate. This masterclass addresses some of the skills, behaviours and strategies required to motivate and manage a team.

Online Masterclass – People Management Skills

All too often, individuals move into management roles with minimal guidance in how to get things done through the teams they are expected to manage and motivate. This masterclass addresses some of the skills, behaviours and strategies required to motivate and manage a team.

Change is Constant. Game On!

TJ SANE

This year’s itSMF UK conference had many themes flowing through it but one that stood out from the rest was the need to look after our people and ourselves. The […]

Masterclass – People Management Skills

Birmingham

All too often, individuals move into management roles with minimal guidance in how to get things done through the teams they are expected to manage and motivate. This masterclass addresses some of the skills, behaviours and strategies required to motivate and manage a team.

Soft Skills Are The Hard Part

We are now seeing a real renaissance in the ITSM industry. The days of the single approach to service and project management, based purely on ITIL or Prince2 as the […]