Webinar – Selling Experience Management and XLA to C-Level
This webinar outlines an approach for “selling” Experience Level Agreement (XLA) and other forms of Experience Management to C-level executives. XLAs are a newer approach to IT service management that emphasizes user experience and business impact, extending traditional Service Level Agreements (SLAs) that focus solely on technical and often irrelevant metrics.
XLA26
This event offers an impressive line-up of subject matter experts who really understand what experience management means for their own organisations and for those with which they interact. Join us at XLA26 for great content, discussions and networking opportunities.
XLA25 – Experience Management & XLAs
This event brings together an impressive line-up of subject matter experts who really understand what experience management means for their own organisations and for those with which they interact.
XLA24 – Experience Management & XLAs
Experience Management & XLAs – open to all and FREE for itSMF UK members, join us on the 4 July at Mercedes-Benz World for XLA24!
