Webinar – How to increase customer adoption of digital tool and portals

This webinar discusses elements of UX/CX design, customer journey mapping and experience management, as well as how to ensure that your portal is successful.

This webinar discusses elements of UX/CX design, customer journey mapping and experience management, as well as how to ensure that your portal is successful.
FREE for itSMF UK members, join us for a line-up of ITSM practitioners presenting ITIL case studies and deep-dive practice views. Settle into your seat at the British Motor Museum, network with other attendees, and join us on a journey of service management improvement with speakers from Bupa, The Salvation Army, Vodafone and PeopleCert.
17 September, 09:30 – 16:30