Skip to content
  • Member services
    • Membership Benefits
      • Membership Overview
      • Membership Levels and FAQs
    • Content and Member Resources
    • Maturity Assessment
    • Mentorship Programme
    • PeopleCert CPD Points
    • Professional Skills Management Framework
    • Bookstore
  • Events
    • Events Overview
    • Events Calendar
    • Event Recordings
    • 2025 Signature Events
      • AI in ITSM
      • Digital Transformation Business Simulation (London)
      • Digital Transformation Business Simulation (Newcastle)
      • ITIL Case Study Day 2025
      • ITSM25 Conference & Awards
      • SM Forum: Health & Wellbeing at Work
      • SM Forum: SIAM Future Directions
      • Women in ITSM
      • XLA25
    • Annual Conference and Awards
      • ITSM25 Conference & Awards
      • PSMA25: award nominations are open
      • PSMA24 Awards
    • Communities of Practice
      • Armed Forces
      • Service Design
      • Women in ITSM
    • Introduction to ITSM
    • Leadership Council
    • Masterclasses
    • Member Meet-ups
    • Simulations
    • SM Forums
    • Webinars
  • News & Content
    • Blogs and Whitepapers
    • Latest News
    • Monthly Round-up
    • ServiceTalk
    • Content & Member Resources
  • About Us
    • Who We Are
    • Board and Governance
    • Meet the Team
    • Contact Us
    • Terms & Conditions
    • Accessibility
    • Privacy
  • Join Now
  • Member’s Area
  • Member services
    • Membership Benefits
      • Membership Overview
      • Membership Levels and FAQs
    • Content and Member Resources
    • Maturity Assessment
    • Mentorship Programme
    • PeopleCert CPD Points
    • Professional Skills Management Framework
    • Bookstore
  • Events
    • Events Overview
    • Events Calendar
    • Event Recordings
    • 2025 Signature Events
      • AI in ITSM
      • Digital Transformation Business Simulation (London)
      • Digital Transformation Business Simulation (Newcastle)
      • ITIL Case Study Day 2025
      • ITSM25 Conference & Awards
      • SM Forum: Health & Wellbeing at Work
      • SM Forum: SIAM Future Directions
      • Women in ITSM
      • XLA25
    • Annual Conference and Awards
      • ITSM25 Conference & Awards
      • PSMA25: award nominations are open
      • PSMA24 Awards
    • Communities of Practice
      • Armed Forces
      • Service Design
      • Women in ITSM
    • Introduction to ITSM
    • Leadership Council
    • Masterclasses
    • Member Meet-ups
    • Simulations
    • SM Forums
    • Webinars
  • News & Content
    • Blogs and Whitepapers
    • Latest News
    • Monthly Round-up
    • ServiceTalk
    • Content & Member Resources
  • About Us
    • Who We Are
    • Board and Governance
    • Meet the Team
    • Contact Us
    • Terms & Conditions
    • Accessibility
    • Privacy
  • Join Now
  • Member’s Area
Member's Area
  • Member services
    • Membership Benefits
      • Membership Overview
      • Membership Levels and FAQs
    • Content and Member Resources
    • Maturity Assessment
    • Mentorship Programme
    • PeopleCert CPD Points
    • Professional Skills Management Framework
    • Bookstore
  • Events
    • Events Overview
    • Events Calendar
    • Event Recordings
    • 2025 Signature Events
      • AI in ITSM
      • Digital Transformation Business Simulation (London)
      • Digital Transformation Business Simulation (Newcastle)
      • ITIL Case Study Day 2025
      • ITSM25 Conference & Awards
      • SM Forum: Health & Wellbeing at Work
      • SM Forum: SIAM Future Directions
      • Women in ITSM
      • XLA25
    • Annual Conference and Awards
      • ITSM25 Conference & Awards
      • PSMA25: award nominations are open
      • PSMA24 Awards
    • Communities of Practice
      • Armed Forces
      • Service Design
      • Women in ITSM
    • Introduction to ITSM
    • Leadership Council
    • Masterclasses
    • Member Meet-ups
    • Simulations
    • SM Forums
    • Webinars
  • News & Content
    • Blogs and Whitepapers
    • Latest News
    • Monthly Round-up
    • ServiceTalk
    • Content & Member Resources
  • About Us
    • Who We Are
    • Board and Governance
    • Meet the Team
    • Contact Us
    • Terms & Conditions
    • Accessibility
    • Privacy
  • Join Now
  • Member’s Area
  • Member services
    • Membership Benefits
      • Membership Overview
      • Membership Levels and FAQs
    • Content and Member Resources
    • Maturity Assessment
    • Mentorship Programme
    • PeopleCert CPD Points
    • Professional Skills Management Framework
    • Bookstore
  • Events
    • Events Overview
    • Events Calendar
    • Event Recordings
    • 2025 Signature Events
      • AI in ITSM
      • Digital Transformation Business Simulation (London)
      • Digital Transformation Business Simulation (Newcastle)
      • ITIL Case Study Day 2025
      • ITSM25 Conference & Awards
      • SM Forum: Health & Wellbeing at Work
      • SM Forum: SIAM Future Directions
      • Women in ITSM
      • XLA25
    • Annual Conference and Awards
      • ITSM25 Conference & Awards
      • PSMA25: award nominations are open
      • PSMA24 Awards
    • Communities of Practice
      • Armed Forces
      • Service Design
      • Women in ITSM
    • Introduction to ITSM
    • Leadership Council
    • Masterclasses
    • Member Meet-ups
    • Simulations
    • SM Forums
    • Webinars
  • News & Content
    • Blogs and Whitepapers
    • Latest News
    • Monthly Round-up
    • ServiceTalk
    • Content & Member Resources
  • About Us
    • Who We Are
    • Board and Governance
    • Meet the Team
    • Contact Us
    • Terms & Conditions
    • Accessibility
    • Privacy
  • Join Now
  • Member’s Area

Skills Framework for
the Information Age

SFIA 8

Released late in 2021, SFIA 8 contains some significant updates to support professional development within the organisation.

From its origins as a framework for the ICT community, SFIA has evolved with version 8 to define the skills and competencies required by business and technology professionals who design, develop, implement, manage and protect the data and technology that power the digital world.

Why choose SFIA?

  • SFIA was formally launched in 2000, and has become the globally accepted common language for the skills and competencies related to information and communication technologies, digital transformation, cyber security and software engineering.
  • It provides a framework consisting of professional skills on one axis and seven levels of responsibility on the other.
  • It describes the professional skills at various levels of competence.
  • It outlines the levels of responsibility, in terms of the generic attributes of Autonomy, Influence, Complexity, Knowledge and Business Skills.

Ground Floor South
Burford House
Leppington
Bracknell
Berks RG12 7WW

Tel: +44 (0) 118 918 6500

Linkedin-in Youtube

Disclaimer: Our member environment runs on a separate system. As such, when navigating to member areas on this website you may notice that you are redirected to a different environment.

  • Membership Overview
  • Member Area
  • Events Calendar
  • Board and Governance
  • Latest News
  • Contact Us
  • Membership Overview
  • Member Area
  • Events Calendar
  • Board and Governance
  • Latest News
  • Contact Us
Copyright © 2025 itSMF UK. All rights reserved.
Cleantalk Pixel
Manage Cookie Consent
We use cookies to optimise our website and our service.
Functional cookies Always active
The technical storage or access is strictly necessary for the legitimate purpose of enabling the use of a specific service explicitly requested by the subscriber or user, or for the sole purpose of carrying out the transmission of a communication over an electronic communications network.
Preferences
The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user.
Statistics
The technical storage or access that is used exclusively for statistical purposes. The technical storage or access that is used exclusively for anonymous statistical purposes. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you.
Marketing
The technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes.
Manage options Manage services Manage {vendor_count} vendors Read more about these purposes
View preferences
{title} {title} {title}