itSMF UK has a network of regional and special interest groups (SIGs) that offer a valuable forum for discussion of topical issues.

All groups are run by member volunteers and their events are free for all itSMF UK members to attend. Members can attend any regional or SIG meetings around the country, no matter where they are located.

Groups run a varied mix of face-to-face meetings and online discussions/events. SIGs also get involved in preparing and publishing articles, case studies, and white papers, aiming to contribute to thought leadership on their topics and help the further development of service management best practice.

See the events calendar for details of all upcoming group meetings. Copies of speakers’ presentations can be found after each event in the reference section of this website.

Special Interest Groups and Contacts

Service TransitionMatt Hoey,
Grant Thornton
Service Level ManagementTony Oxley,
Rolls Royce
Service DesignSuzanne Slatter,
Sopra Steria
Problem ManagementTony Brough,
Independent Consultant
Service Integration (SIAM)Andy Turner,
Continual Service Improvement (CSI)Phil Green,
Independent Consultant

These are our current SIGs but we are always keen to start new specialist groups. If you’d like to set up a new group on a particular topic, please get in touch with the office and we’ll make it happen!

Speaking at or Hosting a Forum Event

We’re always keen to hear from companies or individuals interested in being a speaker, hosting an event, or sponsoring an event. Please contact us.