Featuring experience-focused consultants Jonathan Boyd, Neville Hughes and Mark Bewick, plus speakers from ServiceNow and a panel discussion, this SM Forum focuses on some of the key issues facing CX today.
We will be looking at Performance Management and the use of XLAs, SLAs and KPIs
Ground Floor South
Burford House
Leppington
Bracknell
Berks RG12 7WW
Tel: +44 (0) 118 918 6500
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