With the meteoric growth of cyber crime, Dr Clive King and Conor Horgan of Kepner-Tregoe explain how to manage the impact of security vulnerabilities on the organisation, with clear guidance for incident mapping and governance. This paper expands on the authors’ presentation at ITSM24 in November and covers:
- Waking up to the scale and inevitability of cybercrime in 2025 – $10.5 trillion
- A brief insight into why we’re in this situation
- The new era of cyber security – ‘the era of compliance’ – NIS2 & DORA regulations.
It also provides three strategies to consider:
- Managing the cyber incident bridge by separating our four basic patterns of thinking
- Incident mapping to help identify and strengthen our vulnerabilities
- Making cyber strategies work via engineering the human performance system.