During 2026, itSMF UK are undertaking a series of deep-dive white papers to explore members’ challenges and solutions in key practice areas of service management – subjects such as Major Incidents, Service Design and Config Management.
The next title in this series is on Change Enablement. Following a pattern established with earlier papers, we are seeking volunteers to participate in a one-hour interview on Change Enablement, discussing the following topics – and related issues – with our research leader, Marida Lotz-Henning.
- How is Change Enablement viewed in your organisation?
- What has changed in the market in recent years and how has it affected the way you deliver Change Enablement?
- How do you measure Change Enablement?
- How do you celebrate success, and how do you communicate that success, with whom, and when?
- What challenges does Change Enablement face?
- With the benefit of a magic wand, what would you do to improve your current Change Enablement practice?
Your insights and experience would be greatly valued in helping us create a clear picture of Change Enablement in 2026. Please contact us by 3rd April to register your interest.
itSMF UK
itSMF UK is the country’s leading membership association for service management professionals – with members ranging from individual service management practitioners to large multi-national organisations.
We have spent the last three decades helping ITSM professionals both to be better and to do better. As the first of an international network of itSMF chapters, we continue to enrich the working lives of our members through our conference and events, professional guidance, focused content, annual awards, competency management, leadership council, member groups, and new communities of practice.
View our membership video or visit us at www.itsmf.co.uk
