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      • SM Forum: Health & Wellbeing at Work
      • Cyber in ITSM
      • Women in ITSM
      • Digital Transformation Business Simulation (Manchester)
      • ITSM Tooling Case Study Day
      • SM Forum: SIAM
      • XLA26
      • Digital Transformation Business Simulation (Silverstone)
      • ITIL Case Study Day
      • AI in ITSM: does size matter?
      • ITSM26 Conference & Awards
    • Annual Conference and Awards
      • ITSM26 Conference & Awards
      • PSMA26: awarding excellence in ITSM
        • PSMA25 – finalist videos from last year
      • PSMA Roll of Honour
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Member's Area
  • Member services
    • Membership Benefits
      • Membership Overview
      • Membership Levels and FAQs
    • Content and Member Resources
    • Maturity Assessment
    • Mentorship Programme
    • PeopleCert CPD Points
    • Professional Skills Management Framework
    • Bookstore
  • Events
    • Events Overview
    • Events Calendar
    • Event Recordings
    • 2026 Signature Events
      • SM Forum: Health & Wellbeing at Work
      • Cyber in ITSM
      • Women in ITSM
      • Digital Transformation Business Simulation (Manchester)
      • ITSM Tooling Case Study Day
      • SM Forum: SIAM
      • XLA26
      • Digital Transformation Business Simulation (Silverstone)
      • ITIL Case Study Day
      • AI in ITSM: does size matter?
      • ITSM26 Conference & Awards
    • Annual Conference and Awards
      • ITSM26 Conference & Awards
      • PSMA26: awarding excellence in ITSM
        • PSMA25 – finalist videos from last year
      • PSMA Roll of Honour
    • Introduction to ITSM Programme
    • Communities of Practice
      • Defence
      • Service Design & Transition
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    • Bookstore
  • Events
    • Events Overview
    • Events Calendar
    • Event Recordings
    • 2026 Signature Events
      • SM Forum: Health & Wellbeing at Work
      • Cyber in ITSM
      • Women in ITSM
      • Digital Transformation Business Simulation (Manchester)
      • ITSM Tooling Case Study Day
      • SM Forum: SIAM
      • XLA26
      • Digital Transformation Business Simulation (Silverstone)
      • ITIL Case Study Day
      • AI in ITSM: does size matter?
      • ITSM26 Conference & Awards
    • Annual Conference and Awards
      • ITSM26 Conference & Awards
      • PSMA26: awarding excellence in ITSM
        • PSMA25 – finalist videos from last year
      • PSMA Roll of Honour
    • Introduction to ITSM Programme
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Member Meet-ups

A feature of itSMF UK membership is the chance to attend our member meet-up events, which take place online and throughout the regions – London and South East, South West and Wales, Midlands, North, Scotland and Northern Ireland.

These events provide a great opportunity to network with other professionals and discuss burning service management issues in a relaxed environment, and all Member Meet-ups are open to ALL members, wherever you are based. Meet-ups generally include presentations from guest presenters and from our special interest groups, plus time for discussion and feedback on the themes of the day. They’re also a great way for new speakers to share their views and experiences; if you would be interested in presenting at a member event, please contact the itSMF UK office or one of the regional chairs listed below.

Upcoming Events
Regional Group Contacts

These are our current regional groups but we are always keen to start new groups. If you would like to set up a new group on a particular topic, please get in touch with the office and we will make it happen!

ChairEmailTwitter
London & South EastSean Burkinshaw, BT#itSMFUKLSE
South West & WalesChristopher Kingsbury,
CGI
#itSMFUKSWW
Midlands & East AngliaTBC#itSMFUKMidEA
NorthBarry Corless, CGI@itSMFUKNorthReg
ScotlandMark Temple,
University of Glasgow
#itSMFUKScotReg
Northern IrelandJohn Jenkins,
Allstate NI
#itSMFUKNIreReg

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Tel: +44 (0) 118 918 6500

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Event – ITIL Case Study Day

FREE for itSMF UK members, join us for a line-up of ITSM practitioners presenting ITIL case studies and deep-dive practice views. Settle into your seat at the British Motor Museum, network with other attendees, and join us on a journey of service management improvement with speakers from Bupa, The Salvation Army, Vodafone and PeopleCert.

17 September, 09:30 – 16:30

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