itSMF UK Chair Claire Drake has announced a new line-up for the Board, following their planning meeting in December.
Kevin Sharp becomes the new Vice Chair, replacing Cristan Massey of Pearson who takes on the Member Groups portfolio. Kevin, who is Global Head of Service Management at Janus Henderson Investors, joined the Board in 2022, since when he has chaired the Leadership Council, helping to build a strategic agenda relevant to the most senior managers in our membership.
New Vice Chair Kevin Sharp
Jason Hamer of Vodafone becomes the new Leadership Council Chair, while BT’s Valerie Wilson steps back from Member Groups to take on a key new role, focusing on itSMF’s offerings around AI. She continues to lead the Women in ITSM community of practice.
Yogesh Patel of CereCore continues as Finance Director, while Board newcomer Chris Kingsbury of CGI will now steer our early years and education initiatives. Finally, Keith Reeves of DHCW oversees risk management and state of ITSM; while Vawns Murphy (i3Works) and Dave Gordon (Arcadis) share responsibility for governance and secretariat.
Claire Drake said, “I’m very pleased with the new Board roles, which should help us provide stronger leadership in key areas such as youth and AI, as well as building on the organisation’s value proposition across the service management community.”
Put faces to the names of our current Board members.
itSMF UK
itSMF UK is the country’s leading membership association for service management professionals – with members ranging from individual service management practitioners to large multi-national organisations.
We have spent the last three decades helping ITSM professionals both to be better and to do better. As the first of an international network of itSMF chapters, we continue to enrich the working lives of our members through our conference and events, professional guidance, focused content, annual awards, competency management, leadership council, member groups, and new communities of practice.
View our membership video or visit us at www.itsmf.co.uk
