The strategy team of the itSMF UK Service Design Community of Practice recently created a new resource and guide for those seeking to implement Service Design & Transition or take it to the next level. The whitepaper has been written by a diverse group of practitioners from both public and private sectors, who have a passion for transforming how IT-based services are imagined, structured, designed, and delivered. Drawing on cross-sector experience and real-world lessons, the paper aims to share practical, actionable guidance to help organisations harness the full potential of Service Design & Transition.
Chevonne Hobbs
Chevonne Hobbs has worked in IT for 25 years with organisations as diverse as Coca Cola, Leeman Brothers, CAP Gemini and Ricoh. She is currently Senior Manager IT Consultant at Illuminet Solutions.
