We are delighted to welcome a new member of the team, with Maria Bellon Berlanga joining today as Event Administrator.
Maria will work closely with Mark Lillycrop and Laura Goss to ensure the smooth delivery of our ever increasing event schedule moving forward.
Graham McDonald, itSMF UK General Manager commented: “I’m thrilled to have Maria join our small but mighty team. With her support, our Member Engagement Managers, Andrea Dell and Gail Knight, will have even more time to connect with and grow our ever expanding member community. Looking forward to the great things we’ll all achieve together!”


itSMF UK
itSMF UK is the country’s leading membership association for service management professionals – with members ranging from individual service management practitioners to large multi-national organisations.
We have spent the last three decades helping ITSM professionals both to be better and to do better. As the first of an international network of itSMF chapters, we continue to enrich the working lives of our members through our conference and events, professional guidance, focused content, annual awards, competency management, leadership council, member groups, and new communities of practice.
View our membership video or visit us at www.itsmf.co.uk