itSMF UK

itSMF UK is the country’s leading membership association for service management professionals – with members ranging from individual service management practitioners to large multi-national organisations. We have spent the last three decades helping ITSM professionals both to be better and to do better. As the first of an international network of itSMF chapters, we continue to enrich the working lives of our members through our conference and events, professional guidance, focused content, annual awards, competency management, leadership council, member groups, and new communities of practice. View our membership video or visit us at www.itsmf.co.uk

PSMA24: Call for Award nominations now open!

PSMA24 offers a great opportunity to highlight the achievements of IT service management individuals and teams!

PeopleCert ITIL CPD Points – great news for itSMF UK members!

itSMF UK are the first organisation in the world to award CPD points for all our events and activities.

Mentorship scheme: seeking mentees for the pilot

Over the next few months we will be rolling out a new mentorship programme for itSMF UK members.

Join the Board for a member update!

At this time each year, the Chair and Board of itSMF UK report back to members on our current strategy and services, to make sure we’re delivering the value that you require as a stakeholder in our community.Why not join us for an hour and let us know about your current priorities and concerns?

ITSM24 keynote and awards host announced

We’re delighted to announce details of our opening keynote and PSMA24 awards special guest!

ITSM24 Call for Speakers opens

The Call for Speakers is now open for ITSM24 – our annual Conference and Awards – which this year returns to the Madejski Stadium in Reading on 11-12 November. We’d love to hear from anyone with a good story to tell – practical educational sessions and real-life experience delivered by service management practitioners.

Do you have something to say?

Do you have a view to share about a service management project that you’re involved in, an event you’ve recently attended, or an ITSM issue that you feel strongly about?

Blogs and are an essential part of itSMF UK’s mission to bring service management practitioners together through common experience and expertise. Why not take an hour or two over the festive period to put a short article together?

Season’s Greetings & Office Opening Hours

A big thank-you to all our members and partners for your engagement and support during 2023. We wish you a happy, healthy and prosperous New Year!

A Sweet Treat for ITSM23 Attendees

Delegates at ITSM23 will find a tasty bar of milk chocolate in their delegate bag, a little treat for those with a sweet tooth. And with a nod to that […]

ITSM23: all sold out and raring to go!

Thank you to all the delegates, speakers and sponsors who are supporting this year’s annual itSMF UK Conference and Awards. We’re sold out and looking forward to two days of excellent content and networking at Madejski Stadium in Reading.