itSMF UK are pleased to announce we have kicked off the pilot phase for our new mentorship programme!
The service, available to members for free, will encourage and support mentees to identify their key goals and objectives, and align them with standard industry roles. Then we aim to match the mentee with a mentor who has the appropriate skills, knowledge and experience to aid and drive their personal development.
In keeping with the ITIL guiding principle of ‘start where you are’, the mentee does not have to be straight out of school or university; they might be looking to make a change in career direction or explore a new and unfamiliar area of ITSM. There are always transferable skills; however it has been proven that those with a mentor go farther, faster.
Many of the professionals that we engage with are keen to share their knowledge and experiences with peers and colleagues, and just as many are willing to learn from these relationships. Facilitating the right connections through networking activities has long been a key part of the our role at itSMF UK, and mentoring is a natural next step.
The pilot phase is being used to test our practices and supporting documentation etc, ahead of the formal mentoring programme launch later this year – the call for pilot mentees has therefore now closed but watch this space for further updates later in the year.
PSMF and complementary resources
This programme has been designed to complement the resources already available for those new to service management, such as the ITIL 4 Overview, the two-part ITSM Introduction course and the skills mapping tool, PSMF.
PSMF Personal is free to members and offers self-assessment, individual profiles, skill gap analysis, and comparison with standard industry roles. It is part of the onboarding requirement that mentees complete the free PSMF skills assessment so that the resulting profile and content can provide input for the mentoring sessions and help to match them to the most appropriate mentors. Further information about PSMF can be found at itsmf.co.uk/PSMF.
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