Community of Practice – Design and Transition Kick off

Following the official Communities of Practice launch on 25 January Cristan Massey, Group chair, will facilitate a virtual introduction for the current community members with a view to plan future events and ways of working for the CoP.

SIG Focus Day – What does ITIL 4 mean for Service Transition?

The aim of our focus day is to pull together enough content to write a white paper “ITIL 4: What does it Mean for Service Transition?”. During the day we will explore how the latest evolution of ITSM best practice reshapes the role of Service Transition.

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