In line with Government guidance, we’ve unfortunately had to postpone a number of our upcoming physical events to ensure the safety of our members and partners alike. However, we are now embracing technology to deliver online masterclasses instead, building on the great response we’ve received from our webinar events.

Every masterclass event takes a fresh approach to the challenges faced by today’s ITSM practitioners. They are created and facilitated by experienced facilitators from within the industry, providing real-world guidance and practical advice – with the objective of developing new skills and sharing experiences with other members.

With the support of our expert facilitators, we’ve listed below several events in the next few months that we’re delighted to make available to our members – many of the subjects being extremely relevant in these unprecedented times!

Service Catalogue, 28 April
People Management Skills, 29 April
Change & Release Management, 30 April
Post Incident Review (Kepner-Tregoe), 14-15 May
IT Service Continuity Management, 11-12 June
Major Incident Management (Kepner-Tregoe), 11-12 June
Problem Management (Kepner-Tregoe), 23-24 June

To see the latest list of events please click here.

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