An audience with the authors of ITIL 4
Join us for a special event to find out more about ITIL4 – and hear from the lead authors of this latest evolution of the guidance. ITIL 4 is the first significant update to the leading ITSM guidance since 2011. Drawing on extensive input from industry experts based around the globe, including 150 content
Order your copy of the ITIL 4 Foundation Guide
Wait no longer – order your copy of ITIL Foundation – ITIL 4 Edition, the first ITIL 4 publication and the latest evolution of the most widely-adopted guidance for ITSM. ITIL is a widely adopted body of knowledge and best practices for successful IT Service Management that links with training and certification. ITIL 4
New Brand and Leadership Changes at itSMF UK
Behind the scenes, 2018 has been a very busy year so far for us. You may remember that we launched EssentialSM at the 2017 conference in Manchester. This new organisation, wholly owned by itSMF UK, was established to enable us to operate flexibly and help bring service management to a wider audience through a
BT Gains PSMF Verified Partner Status for Commitment to Service Management Professionalism
BT has been granted PSMF Verified Partner status by itSMF UK. The endorsement – the first stage in a major adoption of itSMF’s Professional Service Management Framework (PSMF) – follows a review of BT’s professional development practices, based on a pilot group drawn from across the business. PSMF is a competency model which defines
itSMF UK and AXELOS Renew Partnership and Launch New Award
AXELOS, the global custodian of ITIL®, and itSMF UK, the country’s leading association for IT service management professionals, have today reaffirmed their partnership and signed a memorandum of understanding (MoU) to promote best practice in IT service management. To meet this goal, and recognizing the diverse and crucial skills required of IT service management professionals,
Board Changes Announced at itSMF UK
Two new Directors have been elected to the Board of itSMF UK. Jane Link becomes the Director representing Corporate and Large Enterprise organisations. Jane is a Transition Manager at BT with over 20 years’ experience in ITSM. An ITIL Expert, technician, strategist and evangelist for service management, she has worked for a range of
Nominations for the itSMF UK Board
Dear Member, In accordance with our Articles of Association, itSMF UK invites you to nominate a candidate to stand for the itSMF UK Board, representing either Individual, Enterprise 10, Corporate/Enterprise 25/50 members, or Regional/SIG committees. Nomination forms for the 4 available Board Director positions are below: Director for Individual Members Director for Enterprise 5
EXIN BCS SIAM® Foundation Receives itSMF UK Stamp
Bracknell, UK, May 2017 itSMF UK has formally endorsed the new EXIN BCS SIAM® Foundation Certification. The qualification scheme, announced at the ITSM16 Conference last November and jointly managed by examination institutes EXIN, BCS and service management start-up Scopism, provides a new opportunity for professional development in a burgeoning area of service management. SIAM
ITSMF UK Announces New Industry Awards
BRACKNELL, 3rd February 2017. ITSMF UK are pleased to announce that their celebrated annual awards programme is being refreshed and re-launched as the Professional Service Management Awards. The industry accolades have been running for a number of years – recently marked at the 25th Anniversary Conference in London. The awards – 11 in total including