itSMF UK By-Laws: please share your feedback!
Do you ever wonder what’s in the itSMF UK By-Laws? Now’s your chance to find out, and also help us to improve the organisation of your Forum. The itSMF UK By-Laws cover the principles by which our Articles of Association are interpreted and give specific guidance on how itSMF UK is organised to fulfil
itSMF UK convenes its Leadership Council
itSMF UK is seeking nominations for its re-launched Leadership Council, a strategic body to help shape the Forum’s future role as a beacon for the service management industry. The group, which plans to meet regularly from March onwards, will include representatives put forward by our larger member organisations. In the chair will be Tristan
ITSM2020: transforming conference delivery
On a Zoom meeting in June, the itSMF UK Board and Management Team gloomily weighed up the options for our 2020 Conference in the light of COVID-19. For almost 30 years the Forum had been in existence to encourage interaction between our members, mainly through physical events. The prospect of coming up with a
New insight and experience on the itSMF UK Board
itSMF UK are delighted to welcome Tristan Thorpe to the Board of itSMF UK following last month’s member election, while industry luminary Barclay Rae steps down after 5 years as a director. Tristan is Lead IT Service Manager at BPDTS, which provides specialist digital technology services to the Department for Work and Pensions. He
Headline news: we are open for business
I can’t have been alone in thinking to myself in January that ‘2020 looks like it is going to be a good year’. Last year itSMF UK refocused, restructured and turned a loss into a decent profit. Our events were popular and member feedback was strong. Then along came COVID-19. Like everyone else we
Opportunity to join the itSMF UK Board
Do you have what it takes to be part of the itSMF UK Board of Directors? Or do you have a colleague who fits the bill? If so, we would love to hear from you, We are inviting nominations for the Board role representing Corporate and Enterprise 25/50 members. The successful nominee, who must
Online ITIL 4 simulation: join our pilot!
With the current uncertainty regarding Coronavirus, we are reviewing all upcoming events and working with our partners to move as many as possible online. One of our most popular physical masterclasses in the last 18 months has been the ITIL 4 in Action Simulation (MarsLander), run by our delivery partner GamingWorks. Over the last few
ITSM2020: Bringing the community back together
COVID-19 has changed everyone’s plans and strategies this year, and we know that our members have faced unprecedented challenges in providing optimal service delivery to their businesses. It has called for different working practices, a more agile approach to business priorities, and a reliance on technology that none would have anticipated just a few
Our Masterclass Events are going Online!
In line with Government guidance, we’ve unfortunately had to postpone a number of our upcoming physical events to ensure the safety of our members and partners alike. However, we are now embracing technology to deliver online masterclasses instead, building on the great response we’ve received from our webinar events. Every masterclass event takes a
Coronavirus (COVID-19) – message from the Chair
I know that many of you are concerned about the Coronavirus (COVID-19) situation and the impact it may have. For me, being Chair of itSMF UK is so very important and I would like to take this opportunity to thank you for your ongoing support, and trust, in our Association. We are all facing