Professional Service Management Awards – nominations open!
This year’s Professional Service Management Awards – including Service Transformation, Team of the Year, Young Professional, Thought Leadership, ITIL Experience, and Special Innovation – will be presented on 18th November at 155 Bishopsgate, London during our Annual Conference. It will be a fantastic evening of celebration and networking. Find out how to make a nomination and give your
See us at SITS19, stand 155!
itSMF UK are looking forward to exhibiting at SITS – The Service Desk & IT Support Show, which takes place on 1-2 May 2019 at ExCeL London. Having attended the show for more than 15 years now, we’ve seen the event grow and evolve into one of the ‘must attend‘ events of the year.
Call for speakers at ITSM19
ITSM19, our two-day annual Conference and Exhibition, is back in London on 18-19 November this year, and we’re asking all budding speakers to step forward now. This year the theme is Service Management in an Agile World, and we need practical, experience-based presentations on topics such as digital transformation, new frameworks for old, cloud-based
Check out our new membership brochure
View or download our new membership brochure and find out about the exciting range of complimentary and discounted benefits your can enjoy as a member of itSMF UK! itSMF UK membership includes access to our vast range of ITSM-related content and guidance, PSMF competency framework, annual awards and a great line-up of events including
An audience with the authors of ITIL 4
Join us for a special event to find out more about ITIL4 – and hear from the lead authors of this latest evolution of the guidance. ITIL 4 is the first significant update to the leading ITSM guidance since 2011. Drawing on extensive input from industry experts based around the globe, including 150 content
Order your copy of the ITIL 4 Foundation Guide
Wait no longer – order your copy of ITIL Foundation – ITIL 4 Edition, the first ITIL 4 publication and the latest evolution of the most widely-adopted guidance for ITSM. ITIL is a widely adopted body of knowledge and best practices for successful IT Service Management that links with training and certification. ITIL 4
New Brand and Leadership Changes at itSMF UK
Behind the scenes, 2018 has been a very busy year so far for us. You may remember that we launched EssentialSM at the 2017 conference in Manchester. This new organisation, wholly owned by itSMF UK, was established to enable us to operate flexibly and help bring service management to a wider audience through a
BT Gains PSMF Verified Partner Status for Commitment to Service Management Professionalism
BT has been granted PSMF Verified Partner status by itSMF UK. The endorsement – the first stage in a major adoption of itSMF’s Professional Service Management Framework (PSMF) – follows a review of BT’s professional development practices, based on a pilot group drawn from across the business. PSMF is a competency model which defines
itSMF UK and AXELOS Renew Partnership and Launch New Award
AXELOS, the global custodian of ITIL®, and itSMF UK, the country’s leading association for IT service management professionals, have today reaffirmed their partnership and signed a memorandum of understanding (MoU) to promote best practice in IT service management. To meet this goal, and recognizing the diverse and crucial skills required of IT service management professionals,
Board Changes Announced at itSMF UK
Two new Directors have been elected to the Board of itSMF UK. Jane Link becomes the Director representing Corporate and Large Enterprise organisations. Jane is a Transition Manager at BT with over 20 years’ experience in ITSM. An ITIL Expert, technician, strategist and evangelist for service management, she has worked for a range of
