itSMF UK are currently seeking a Member Engagement Manager to join the small Operations Team at our office on the edge of leafy South Hill Park in Bracknell, Berks.
Problem management is one of the most significant challenges facing ITSM practitioners today. At a recent itSMF UK SIG Focus Day in Bracknell, members came together to pool their insights and experience in a new white paper: ITIL® 4: what does it mean for problem management, which highlights some of the key questions currently
The Call for Presentations is now open for ITSM2020 – the itSMF UK Annual Conference and Exhibition – which takes place in London on 16th – 17th November. Why not put yourself forward as a speaker? The real value of our industry forum lies in the opportunity to share experiences and insights. We’d like to
Do you ever wonder what’s in the itSMF UK By-Laws? Now’s your chance to find out, and also help us to improve the organisation of your Forum. The itSMF UK By-Laws cover the principles by which our Articles of Assocation are interpreted and give specific guidance on how itSMF UK is organised to fulfil
The new ITIL 4 Foundation Revision Guide offers a perfect companion for those undertaking the new Foundation course. Written by members of itSMF UK’s publications team, including experienced training specialists Vernon Lloyd and Barry Corless, the book is perfectly positioned not just to help with revision just before the exam but to provide a
Martin Neville has been appointed chair of itSMF UK as part of a new Board line-up at the country’s leading service management association. Neville, a Principal Consultant at Tata Consultancy Services who has been on the itSMF UK Board for 5 years, served as Conference Chair, Finance Director and Vice Chair before assuming his
We’re delighted to announce two new faces on the itSMF UK Board and one returning in a different role. Claire Burn, Head of IT Asset Management at HMRC, has been elected (following the recent members’ vote) as the director responsible for member groups, including regional committees and SIGs. “I have been actively engaged with
Congratulations to this year’s Professional Service Management Award finalists! Find out the names of the winners at the Awards Dinner on 18th November in London, an evening of celebration and networking with the industry’s leading lights. MORE INFORMATION itSMF UK itSMF UK is the country’s leading membership association for service management professionals –