ITSM2021: check out the agenda and book your place
We’re delighted to announce that the agenda is now available for ITSM2021, our celebrated annual conference. ITSM2021 offers three tracks of first-class content over two days, including speakers from organisations such as BT, Vocalink, Danske Bank, Nationwide Building Society, CERN, Northumbria University, Deloitte, PwC, CGI and SCC. Some of this year’s presentations will be
Could you be an itSMF UK Director?
Do you have what it takes to be part of the itSMF UK Board of Directors? Or do you have a colleague who fits the bill? If so, we would love to hear from you. itSMF UK are now inviting nominations for the following Board roles: * Member Groups – Regions and Communities of
New membership video from itSMF UK
As the country’s leading membership association for service management professionals, itSMF UK offers a huge range of membership benefits and events to suit every need. From our annual conference and awards, webinars, forums and masterclasses, to our PSMF competency management service, Leadership Council and new communities of practice, we offer guidance and support for
Professional Service Management Awards – nominations open!
The 2021 Professional Service Management Awards are now open for nominations. PSMA2021 offers a great opportunity to highlight the achievements of those around you – IT service management individuals and teams – whose skills, commitment and imagination have marked them out for special recognition. Why not put your organisation, colleagues or partners forward for
What topics are on your service management radar?
The itSMF UK team are always looking to expand the range of ITSM-related frameworks, practices and architectures we cover in our masterclasses, webinars and content for members. To help us identify new subjects for our upcoming events and activity plan please complete our 1-minute survey. Thanks for your help!
ITSM2021 Call for Speakers now open
The Call for Speakers is now open for ITSM2021 – our virtual Conference and Exhibition – which takes place on 15th-16th November. Why not put yourself forward as a speaker? The last year has posed some real challenges for our organisations, and for our service management teams in particular. We’d love to hear from anyone
AXELOS discontinues ITIL v3 certification
Following the successful full launch of the new and updated ITIL® 4, AXELOS has taken the decision to discontinue the previous version, ITIL v3, by the end of 2021. AXELOS is taking a phased approach to discontinuing ITIL v3, allowing customers sufficient time to transition to the latest version of the ITIL framework. Customers
itSMF UK By-Laws: please share your feedback!
Do you ever wonder what’s in the itSMF UK By-Laws? Now’s your chance to find out, and also help us to improve the organisation of your Forum. The itSMF UK By-Laws cover the principles by which our Articles of Association are interpreted and give specific guidance on how itSMF UK is organised to fulfil
itSMF UK convenes its Leadership Council
itSMF UK is seeking nominations for its re-launched Leadership Council, a strategic body to help shape the Forum’s future role as a beacon for the service management industry. The group, which plans to meet regularly from March onwards, will include representatives put forward by our larger member organisations. In the chair will be Tristan
ITSM2020: transforming conference delivery
On a Zoom meeting in June, the itSMF UK Board and Management Team gloomily weighed up the options for our 2020 Conference in the light of COVID-19. For almost 30 years the Forum had been in existence to encourage interaction between our members, mainly through physical events. The prospect of coming up with a