What topics are on your service management radar?
The itSMF UK team are always looking to expand the range of ITSM-related frameworks, practices and architectures we cover in our masterclasses, webinars and content for members. To help us identify new subjects for our upcoming events and activity plan please complete our 1-minute survey. Thanks for your help!
ITSM2021 Call for Speakers now open
The Call for Speakers is now open for ITSM2021 – our virtual Conference and Exhibition – which takes place on 15th-16th November. Why not put yourself forward as a speaker? The last year has posed some real challenges for our organisations, and for our service management teams in particular. We’d love to hear from anyone
AXELOS discontinues ITIL v3 certification
Following the successful full launch of the new and updated ITIL® 4, AXELOS has taken the decision to discontinue the previous version, ITIL v3, by the end of 2021. AXELOS is taking a phased approach to discontinuing ITIL v3, allowing customers sufficient time to transition to the latest version of the ITIL framework. Customers
itSMF UK By-Laws: please share your feedback!
Do you ever wonder what’s in the itSMF UK By-Laws? Now’s your chance to find out, and also help us to improve the organisation of your Forum. The itSMF UK By-Laws cover the principles by which our Articles of Association are interpreted and give specific guidance on how itSMF UK is organised to fulfil
itSMF UK convenes its Leadership Council
itSMF UK is seeking nominations for its re-launched Leadership Council, a strategic body to help shape the Forum’s future role as a beacon for the service management industry. The group, which plans to meet regularly from March onwards, will include representatives put forward by our larger member organisations. In the chair will be Tristan
ITSM2020: transforming conference delivery
On a Zoom meeting in June, the itSMF UK Board and Management Team gloomily weighed up the options for our 2020 Conference in the light of COVID-19. For almost 30 years the Forum had been in existence to encourage interaction between our members, mainly through physical events. The prospect of coming up with a
New insight and experience on the itSMF UK Board
itSMF UK are delighted to welcome Tristan Thorpe to the Board of itSMF UK following last month’s member election, while industry luminary Barclay Rae steps down after 5 years as a director. Tristan is Lead IT Service Manager at BPDTS, which provides specialist digital technology services to the Department for Work and Pensions. He
Headline news: we are open for business
I can’t have been alone in thinking to myself in January that ‘2020 looks like it is going to be a good year’. Last year itSMF UK refocused, restructured and turned a loss into a decent profit. Our events were popular and member feedback was strong. Then along came COVID-19. Like everyone else we
Opportunity to join the itSMF UK Board
Do you have what it takes to be part of the itSMF UK Board of Directors? Or do you have a colleague who fits the bill? If so, we would love to hear from you, We are inviting nominations for the Board role representing Corporate and Enterprise 25/50 members. The successful nominee, who must
Online ITIL 4 simulation: join our pilot!
With the current uncertainty regarding Coronavirus, we are reviewing all upcoming events and working with our partners to move as many as possible online. One of our most popular physical masterclasses in the last 18 months has been the ITIL 4 in Action Simulation (MarsLander), run by our delivery partner GamingWorks. Over the last few