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Martin Neville has been appointed chair of itSMF UK as part of a new Board line-up at the country’s leading service management association. Neville, a Principal Consultant at Tata Consultancy Services who has been on the itSMF UK Board for 5 years, served as Conference Chair, Finance Director and Vice Chair before assuming his

itSMF UK is seeking a new finance director, to oversee the organisation’s financial management and provide support and guidance for our accounts team. If you have significant experience in finance, including preparation of financial and management accounts and advising Board members on budgeting, investment and risk issues, we would love to hear from you.

We’re delighted to announce two new faces on the itSMF UK Board and one returning in a different role. Claire Burn, Head of IT Asset Management at HMRC, has been elected (following the recent members’ vote) as the director responsible for member groups, including regional committees and SIGs. “I have been actively engaged with

Congratulations to this year’s Professional Service Management Award finalists! Find out the names of the winners at the Awards Dinner on 18th November in London, an evening of celebration and networking with the industry’s leading lights. MORE INFORMATION   itSMF UK itSMF UK is the country’s leading membership association for service management professionals –

We’re now just 100 days away from our two-day annual Conference and Exhibition – here are some highlights to look out for.

Following the recent round of nominations for the itSMF UK Board, we’re pleased to announce that there are two candidates – Claire Burn and Claire Drake – for the role of Director for Regional and Special Interest Groups.  Both Claires are long-standing members with a passionate interest in the success of our organisation. But

Nominations are invited for three places on the itSMF UK Board. This is a great opportunity to be part of our strategic leadership and help define the organisation’s future direction. Two of those elected will represent Individual and Enterprise 5/10 members respectively – anyone who belongs to either of these membership types is eligible

The agenda has now been published for itSMF UK’s Annual Conference and Exhibition – taking place on 18-19 November in Central London. With presentations from organisations such as the Bank of England, BAE Systems, Danske Bank, Vocalink Mastercard, the Home Office, HM Land Registry, Johnson & Johnson and OVO Energy, we can guarantee the

This year’s Professional Service Management Awards – including Service Transformation, Team of the Year, Young Professional, Thought Leadership, ITIL Experience, and Special Innovation – will be presented on 18th November at 155 Bishopsgate, London during our Annual Conference. It will be a fantastic evening of celebration and networking. Find out how to make a nomination and give your

itSMF UK are looking forward to exhibiting at SITS – The Service Desk & IT Support Show, which takes place on 1-2 May 2019 at ExCeL London.  Having attended the show for more than 15 years now, we’ve seen the event grow and evolve into one of the ‘must attend‘ events of the year.