Member Meet-ups and Communities of Practice

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Community of Practice: Armed Forces

Online Delivery

As part of our proud commitment to the Armed Forces Covenant, itSMF UK recently formed a Community of Practice to bring together military veterans, reservists, employers and service providers with an interest in supporting those transitioning from the Forces to mainstream service management.

Free

Member meet-up – What does good look like for ITAM and how do we get there?

Devonshire Hall Fenton Room, Leeds, West Yorkshire, United Kingdom

Asset management is something that organisations everywhere struggle with. What structures have been put in place that can help us get to grips with this ? What works in translating it from theory into practice. Join us on this in person event and find out how!

Free

Service management – where do I start?

Online Delivery

Service management as a profession is often overlooked alongside more familiar job choices. As the function that manages the delivery of IT services (and increasingly other business services) to customers, it attracts individuals from a range of backgrounds, developing their knowledge and expertise in such areas as change enablement, incident and problem management, service design, […]

Free

Online Member Meet-up: Crafting the Next Generation of Service and Experience Management

Online Delivery

The service management market is in flux as certification bodies compete for dominance, and various best practices are under scrutiny. Join us to discusses the result of a seven-month project that conducted research with CXO leaders in large organisations and thought leaders in the service and experience management community.

Free

Community of Practice – Armed Forces

Online Delivery

In this session, the CoP will explore the exciting deliverables the community hopes to achieve, share some exciting news and discuss potential opportunities for the group.

Free

Online Event – Security as your friend

Online Delivery

Richard Horton is Service Management Lead at NIHR CRNCC. He implemented an ISO27001 Information Security Management System in 2017 and has been improving it ever since. People outside IT sing its praises, hence running this session. Richard will present and have supporting input from people outside IT on what it feels like to be on the receiving end.

Free

itSMF UK Member Forum

Online Delivery

Join us on 27th March at 12:00 for our next Member Forum with the Chair and Board of itSMF UK, where we will outline our current activities and strategy and provide you with an opportunity to have your say as a member.

Free