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October 2021

Online Masterclass – Pragmatic Continual Improvement

October 21, 9:30 am - 4:30 pm
Online Delivery
£295

As ITSM practitioners how can we get started in identifying and progressing Continual Improvement opportunities and how best do we ensure we can demonstrate the business benefits delivered? Find out how here.

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November 2021

Online Masterclass – Cloud Centre of Excellence

November 17, 9:30 am - 4:00 pm
Online Delivery
£295

This masterclass is designed to aid IT Leaders and Practitioners get started in establishing the principles supporting a Cloud Centre of Excellence.

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December 2021

Masterclass – Major Incident Management

December 9, 9:30 am - 4:30 pm
etc.venues Marble Arch, Garfield House, 86 Edgware Road
London, W2 2EA
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£295

Discover how to create a flexible major incident process that restores service as quickly as possible; what you need to be doing in order to avoid stress and chaos, and effectively deal with any major incident that arises; plus much more in our dedicated Major Incident Management masterclass.

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