Print Page | Report Abuse | Sign In | Join
Free Member Event (North)
Register Tell a Friend About This EventTell a Friend
 

North member's event

 Export to Your Calendar 21/06/2018
When: 21st June 2018
10.00 AM until 3.00 PM
Where: University of Leeds - St Georges Room
University House
Leeds, West Yorkshire  LS2 9JT
United Kingdom
Contact: Events Team
0118 918 6500


Online registration is available until: 21/06/2018
« Go to Upcoming Event List  

itSMF UK Regional Member meetings take place across the UK. They provide an opportunity for members to gather with other practitioners in their locality to share experiences, listen to guest speakers and discuss key service management issues. There's also a brief itSMF UK update. 

 

Who is it for?

All ITSMF UK members 

 

How much does it cost?

For ITSMF UK members, it's free.

If you're not an ITSMF UK member, find out more by clicking here.

Description

North member's event

 

 

Agenda

Time

Agenda Item

Presenter

Duration

9:30 - 10:00

Registration& Refreshments

 

30 Mins

10:00 - 10:10

Welcome & Housekeeping

Jennifer Smith
ITSMF North Regional Chair & IT Service Delivery Manager at Enact

10 Mins

10:10 - 10:55

Security / GDPR - Title TBC

Gary Hibberd
MD Agenci & Professional Public Speaker

45 Mins

10:55 - 11:15

Refreshment Break

 

20 Mins

11:15 - 12:00

OCM - Its all about you!

Kat Turner
Education Portfolio Manager at ITSMZone

45 mins

12:00 - 12:45

Will we ever learn? People, Perception & Involvement Matter!

Ivor MacFarlane
ITSM Guru

45 Mins

12:45 - 13:45

Lunch

 

60 Mins

13:45 - 14:30

Why jumping out of a plane at 13,000ft made me a better service manage

Jane Sleight
Sopra Steria ITSM Consultant

45 mins

14:30 - 14:45

ITSMF Update

Richard Horton
ITSMF Board Member

15 Mins

14:45 - 15:00

Refreshment Break

 

15 Mins

15:00 - 15:45

TBC

TBC

45 Mins

15:45 - 16:00

Close and Feedback Forms

Jennifer Smith
ITSMF North Regional Chair

15 Mins

 

 

Premier Gate
21 Easthampstead Road
Bracknell
Berks RG12 1JS

Tel: 0118 918 6500

Fax: 0118 969 9749

Contact Us