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Annual Conference and Exhibition 2018
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Join us for a new refined and high-energy two-day conference, held in a modern, compact environment in the City of London. More information below...

 Export to Your Calendar 19/11/2018 to 20/11/2018
When: 19th-20th November 2018
9.00am
Where: Map this event »
etc venues
155 Bishopsgate
London, London  EC2M 3YD
United Kingdom
Contact: Conference Team
01189186500


Online registration is available until: 19/11/2018
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Join us for a new refined and high-energy two-day conference, held in a modern, compact environment in the City of London.

  • Day 1 will focus on both traditional ITSM and Digital/DevOps, with 4 streams of presentations and a bright, open exhibition area.
  • Day 2 will include two conference streams plus a range of more in-depth service management workshops.

The programme will include key topics such as:

  • Digital transformation – using digital solutions to transform the customer experience and support the business
  • Cloud service management – the reality of managing cloud service delivery, including IoT, big data, and cyber
  • Modern ITSM – using Artificial Intelligence, automation, machine learning, DevOps, SIAM, lean, agile, and other approaches to deliver better services, more quickly
  • Trusted solutions to new problems — applying change, problem, incident, asset, and knowledge management to solve new challenges within the enterprise
  • Continual service improvement – building a culture of improvement across the organisation, with metrics and practices to match
  • The new service manager – using soft skills to complement the basic competencies of IT service management.

WHY PAY FULL PRICE?

BOOK BEFORE THE END OF JUNE and receive our Early Booking discount

CALL FOR PRESENTATIONS NOW OPEN

Submit your synopsis at www.itsmf.co.uk/itsm18call

CHECK OUT THE ITSM17 PROMO VIDEO...

ITSM17 PROMO V2 from Geewhiz Digital on Vimeo.

Premier Gate
21 Easthampstead Road
Bracknell
Berks RG12 1JS

Tel: 0118 918 6500

Fax: 0118 969 9749

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