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UID:23459-1784106000-1784131200@www.itsmf.co.uk
SUMMARY:Digital Transformation Business Simulation
DESCRIPTION:Achieve your goal of digital transformation\nJoin us at Silverstone Museum in Towcester\, to experience rapid change in a safe\, simulated environment\, adopt AIOps and ITXM in Enterprise Service Management\, improve processes\, and celebrate success. \n\nExperience a 3-year transformation in a single day\nSee how your teams can align their understanding of a transformation\nUnderstand how you can leverage AI and Automation\nMaximise the power of enterprise platforms\nApply ideas and best practices\nImmerse yourself in learning by doing\nShare your knowledge\nCelebrate success\nShare your questions and ideas with your peers.\n\nHow it works\nParticipants are assigned roles across the disciplines: Business\, Development\, QA\, Operations\, Service Desk etc. They’re thrown into a simulated environment that challenges them to develop and launch new products against a backdrop of constantly changing internal and external forces. This realistic approach delivers tension and excitement. After each round there is a review period packed with dramatic “aha!” moments for everyone – and the insights come from the participants themselves. \nRound 1: chaos!\n\nPoor communication\nNo collaboration: different functions are in conflict\nPoor performance from development and QA\nLost business opportunity and revenue.\n\nRound 2: introduce processes\n\nService virtualisation\nMinimum viable product iterations\nFail faster\nAutomation\nShift left.\n\nRound 3: optimised\n\nShorter time-to-value\nIncreased parallelism\nReduced rework\nImproved ROI.\n\nBy the end of the simulation\, the team has self-diagnosed how their old ways of working were inefficient and counterproductive. They’ve turned into an agile\, proactive team that can flex and pivot in respond to a changing environment\, dealing smoothly with every curveball that fate throws at them. And they’re ready to apply these lessons to their day jobs. \nWhy experiential learning?\n\n“The most effective way to develop high acuity behaviours\, while strengthening the underlying neural pathways\, is by jumping in and doing with Experiential Learning.” (Gartner)\n“Successful transformations demand new capabilities. To build them\, Experiential Learning leverages the intimate link between knowledge and experience.” (McKinsey)\nKnowledge retention from simulation is 9% higher than for any other form of education or learning.\nSimulations build 30% more confidence in the application of learned knowledge as opposed to traditional classroom or online instruction.\nInstructional guidance or learning methodologies that incorporate game mechanics elements will generate\, on average\, 37% more correct action than standard communication approaches.\n“Simulation can take you to the next level on your service management journey.” Eveline Oerhlich\, Forrester.\n\nCan I just “pop-in” or attend online?\n\nDue to the progressive nature of the event\, participants are required to be present in-person from the beginning until the end.\nThis particular simulation is designed for in-person delivery.\n\nWhy should I attend?\n\nExperience something new – the most engaging learning method\nLearn about practical ways of driving cultural change\nPick up tips on improving your own ways of working\nNetwork with peers from other organisations.\n\nWhat do I need to bring with me?\n\nOpen mind\nPositive attitude\nEnergy\nAttention\n\nEvent timings\nArrival at 09:30 for tea/coffee\, with a prompt start at 10:00.  The simulation will finish at 16:00 when attendees will be entitled to free access to the museum until it closes. \nThis event will held in person at Silverstone Museum\, Silverstone\, Towcester NN12 8TN – free parking is available at the venue. \nPeopleCert ITIL CPD Points\nitSMF UK members will automatically earn 7 ‘Professional Education’ ITIL CPD points for attending this event – more details available here. \n \nHow much does it cost?\nThis event is FREE to members but please be aware that the maximum capacity is limited to 40 attendees due to the interactive delivery format. \nIf you are not yet an itSMF UK member\, you’ll be shown the individual member annual fee once you click on register now – or you can find out more about membership by clicking here. \nPlease note: As places are limited\, and roles need to be allocated on the day\, we kindly request you ensure your availability before registering as ‘no-shows’ on the day will impact other attendees! \nBOOK NOW  \nPlease contact the office on +44 (0) 118 918 6500 to discuss a dedicated delivery of this event for your organisation.\nManchester
URL:https://www.itsmf.co.uk/event/business-simulation-jul26/
LOCATION:Silverstone\, Silverstone Museum\, Towcester\, NN12 8TN
CATEGORIES:2026 Signature Events,Business Simulation Events,Events,Masterclass Events
ATTACH;FMTTYPE=image/jpeg:https://www.itsmf.co.uk/wp-content/uploads/2025/10/Silverstone-Museum.jpg
ORGANIZER;CN="itSMF Events Team":MAILTO:events@itsmf.co.uk
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