BEGIN:VCALENDAR
VERSION:2.0
PRODID:-//itSMF UK - ECPv6.16.4.1//NONSGML v1.0//EN
CALSCALE:GREGORIAN
METHOD:PUBLISH
X-WR-CALNAME:itSMF UK
X-ORIGINAL-URL:https://www.itsmf.co.uk
X-WR-CALDESC:Events for itSMF UK
REFRESH-INTERVAL;VALUE=DURATION:PT1H
X-Robots-Tag:noindex
X-PUBLISHED-TTL:PT1H
BEGIN:VTIMEZONE
TZID:Europe/London
BEGIN:DAYLIGHT
TZOFFSETFROM:+0000
TZOFFSETTO:+0100
TZNAME:BST
DTSTART:20250330T010000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:+0100
TZOFFSETTO:+0000
TZNAME:GMT
DTSTART:20251026T010000
END:STANDARD
BEGIN:DAYLIGHT
TZOFFSETFROM:+0000
TZOFFSETTO:+0100
TZNAME:BST
DTSTART:20260329T010000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:+0100
TZOFFSETTO:+0000
TZNAME:GMT
DTSTART:20261025T010000
END:STANDARD
BEGIN:DAYLIGHT
TZOFFSETFROM:+0000
TZOFFSETTO:+0100
TZNAME:BST
DTSTART:20270328T010000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:+0100
TZOFFSETTO:+0000
TZNAME:GMT
DTSTART:20271031T010000
END:STANDARD
END:VTIMEZONE
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260609T100000
DTEND;TZID=Europe/London:20260609T130000
DTSTAMP:20260527T122148Z
CREATED:20251104T122147Z
LAST-MODIFIED:20260527T122148Z
UID:23708-1780999200-1781010000@www.itsmf.co.uk
SUMMARY:SM Forum - SIAM: directions and challenges
DESCRIPTION:Service Integration and Management (SIAM) has seen significant advancements over the past decade. This SM Forum brings together a distinguished line-up of industry leaders and practitioners to explain how SIAM is evolving to accommodate a rapidly changing business world. \nAGENDA\nTopics will include: \n \nSIAM 2030: Built to Evolve in a Complex\, Multi-Provider World – Steph Ward\, Scopism \nAs multi-provider environments become more complex and business-critical\, SIAM must evolve beyond static models. This session explores the signals shaping SIAM’s direction towards 2030\, bringing together adaptability\, human judgement\, data-informed decision-making and responsible governance in an increasingly automated\, enterprise-wide landscape. It also considers what this means for how organisations prepare for what comes next. \nSIAM and AI: a Deep Dive into a new BoK Compendium – Chevonne Hobbs\, CGI \nThis session focuses on AI and automation – the themes of the one of the key new compendiums that complement the core SIAM Body of Knowledge – considering how AI is transforming Service Integration and Management through improved efficiency\, predictive insights\, and automation of operational processes. The session highlights practical use cases\, the benefits to organisations\, and how these technologies enhance decision-making and service quality\, with some guidance on governance considerations and a future outlook for AI-driven SIAM models. \nSIAM in Action: Onboarding & Transition Activities where a Single Service Provider joins an Eco-system – Scott Manning\, Apache iX \nA recent case study of integration\, transition and onboarding compliance for a single service provider replacing a consortium\, with a defined service management framework and joining a public sector eco-system. This session provides a real-world\, working level view of SIAM in action. It provides an insight into what went well\, where we can all improve\, assumptions\, data preparedness and overall lessons learned. \nPanel discussion \nWe’ll round off the event with a discussion between speakers and attendees\, covering any SIAM-related questions and issues. \n \nDelivery Platform\nThis online event will be delivered using the Zoom platform. \nPeopleCert ITIL CPD Points\nitSMF UK members will automatically earn 4 ‘Professional Education’ ITIL CPD points for attending this event – more details available here. \n \nHow much does it cost?\nPlaces are available to itSMF UK members and non-members for FREE. \nBOOK YOUR PLACE
URL:https://www.itsmf.co.uk/event/sm-forum-siam-jun26/
LOCATION:Online Delivery
CATEGORIES:2026 Signature Events,Events,Online Events,SM Forum
ATTACH;FMTTYPE=image/jpeg:https://www.itsmf.co.uk/wp-content/uploads/2019/09/Online_Event_C.jpg
ORGANIZER;CN="itSMF Events Team":MAILTO:events@itsmf.co.uk
END:VEVENT
END:VCALENDAR