SIG Focus Day – SIAM in an ITIL 4 Context
June 9, 9:30 am - 4:30 pm
ITIL® 4 represents a paradigm shift for the best practice for IT service management. The service value system, the service value chain, guiding principles…the list of the ‘new’ is impressive and practical. This Special Interest Group (SIG) focus day will take place on the 09th June in London (venue TBC) with the objective being to pull together enough content to write a white paper “SIAM in an ITIL 4 Context”.
Who is it for?
All itSMF UK members.
During the day we will precis the key areas of ITIL 4 based around the following topics – : (List not Exhaustive)
- SIAM and the Service Value Chain
- SIAM and the 7 Guiding Principles
- SIAM and the 4 Dimensions of Service Management
- SIAM in relation to the ITIL 4 Practices
There will be elements of the above sections related to SAFE practices as well.
How much does it cost?
This event is free for all itSMF UK members.
If you are not yet an itSMF UK member, you’ll be shown the individual member annual fee once you click on register now – or you can find out more about membership by clicking here.