ITIL

ITIL 4 Foundation Revision Guide launched at ITSM19 on 18th November!

The new ITIL 4 Foundation Revision Guide offers a perfect companion for those undertaking the new Foundation course. Written by members of itSMF UK’s publications team, including experienced training specialists Vernon Lloyd and Barry Corless, the book is perfectly positioned not just to help with revision just before the exam but to provide a pocket-sized …

ITIL 4 Foundation Revision Guide launched at ITSM19 on 18th November! Read More »

Bridge in London

Reflecting on DOES19: convergence and people-focussed IT

This year’s DevOps Enterprise Summit (DOES19) provided a good opportunity to catch up with one of the signature global events at the leading edge of our industry. Here are some thoughts and themes from that event, based on a few selective discussions with key figures in the DevOps community.

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