ITSM Podcast Episode 1 – SITS16
In this new series of podcasts we’ll be talking to self proclaimed ITSM “old fogies” Barclay Rae, James Finister, Stephen Mann and Pat Bolger and other guests about everything ITSM. […]
9 Top Tips to Create an Awesome Service Catalogue
Some people will tell you that your Service Catalogue is the most important step in the journey of your ITSM organisation. That’s a lot of pressure. There’s no denying it’s […]
How Does IT4IT Fit Within the World of ITSM?
I first heard IT4IT mentioned at the ITSMF UK conference last November. It piqued my interest but I admit to being unsure as to how this fit within the world […]
