Mark Burgess

Mark Burgess is a Service Management Consultant, experienced Programme and Portfolio Manager, and itSMF UK Strategy and Planning Community of Practice Chair

Strategy and Planning: reflections of a Community of Practice Chair

2021 is already shaping up to be an exciting year for itSMF UK. Writing this at the time of the pandemic and lockdowns might sound odd so stick with me on this. Aside from the packed calendar of webinars, masterclasses, members meetups and forums – more of which here – we’ve just introduced the Communities …

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Welcome to the Communities of Practice

As mentioned in our Member Events blog in August, itSMF UK have been reviewing our Specialist Interest Groups (SIGs) to decide whether they are still structured and formatted in the best way to suit our members’ needs, especially in a world reshaped by COVID-19. The conclusion of this review was that a refresh was needed …

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