The 2021 Professional Service Management Awards are now open for nominations. PSMA2021 offers a great opportunity to highlight the achievements of those around you – IT service management individuals and teams – whose skills, commitment and imagination have marked them out for special recognition. Why not put your organisation, colleagues or partners forward for an …
Professional Service Management Awards – nominations open! Read More »
We talk a lot about communication and how important it is, but for many it remains a big challenge. Externally we employ PR and marketing specialists to make sure we get the message right every time, but internally we often struggle to share the right information in the right way. Everyone has a packed email …
The Inside Story of a popular security management blog Read More »
The itSMF UK team are always looking to expand the range of ITSM-related frameworks, practices and architectures we cover in our masterclasses, webinars and content for members. To help us identify new subjects for our upcoming events and activity plan please complete our 1-minute survey. Thanks for your help!
The Call for Speakers is now open for ITSM2021 – our virtual Conference and Exhibition – which takes place on 15th-16th November. Why not put yourself forward as a speaker? The last year has posed some real challenges for our organisations, and for our service management teams in particular. We’d love to hear from anyone with …
Following the successful full launch of the new and updated ITIL® 4, AXELOS has taken the decision to discontinue the previous version, ITIL v3, by the end of 2021. AXELOS is taking a phased approach to discontinuing ITIL v3, allowing customers sufficient time to transition to the latest version of the ITIL framework. Customers will …
Do you ever wonder what’s in the itSMF UK By-Laws? Now’s your chance to find out, and also help us to improve the organisation of your Forum. The itSMF UK By-Laws cover the principles by which our Articles of Association are interpreted and give specific guidance on how itSMF UK is organised to fulfil its …
itSMF UK is seeking nominations for its re-launched Leadership Council, a strategic body to help shape the Forum’s future role as a beacon for the service management industry. The group, which plans to meet regularly from March onwards, will include representatives put forward by our larger member organisations. In the chair will be Tristan Thorpe, …
On a Zoom meeting in June, the itSMF UK Board and Management Team gloomily weighed up the options for our 2020 Conference in the light of COVID-19. For almost 30 years the Forum had been in existence to encourage interaction between our members, mainly through physical events. The prospect of coming up with a virtual …
itSMF UK are delighted to welcome Tristan Thorpe to the Board of itSMF UK following last month’s member election, while industry luminary Barclay Rae steps down after 5 years as a director. Tristan is Lead IT Service Manager at BPDTS, which provides specialist digital technology services to the Department for Work and Pensions. He has …
New insight and experience on the itSMF UK Board Read More »
Do you have what it takes to be part of the itSMF UK Board of Directors? Or do you have a colleague who fits the bill? If so, we would love to hear from you, We are inviting nominations for the Board role representing Corporate and Enterprise 25/50 members. The successful nominee, who must be …