Do you ever wonder what’s in the itSMF UK By-Laws? Now’s your chance to find out, and also help us to improve the organisation of your Forum. The itSMF UK By-Laws cover the principles by which our Articles of Association are interpreted and give specific guidance on how itSMF UK is organised to fulfil its …
itSMF UK is seeking nominations for its re-launched Leadership Council, a strategic body to help shape the Forum’s future role as a beacon for the service management industry. The group, which plans to meet regularly from March onwards, will include representatives put forward by our larger member organisations. In the chair will be Tristan Thorpe, …
On a Zoom meeting in June, the itSMF UK Board and Management Team gloomily weighed up the options for our 2020 Conference in the light of COVID-19. For almost 30 years the Forum had been in existence to encourage interaction between our members, mainly through physical events. The prospect of coming up with a virtual …
itSMF UK are delighted to welcome Tristan Thorpe to the Board of itSMF UK following last month’s member election, while industry luminary Barclay Rae steps down after 5 years as a director. Tristan is Lead IT Service Manager at BPDTS, which provides specialist digital technology services to the Department for Work and Pensions. He has …
New insight and experience on the itSMF UK Board Read More »
Do you have what it takes to be part of the itSMF UK Board of Directors? Or do you have a colleague who fits the bill? If so, we would love to hear from you, We are inviting nominations for the Board role representing Corporate and Enterprise 25/50 members. The successful nominee, who must be …
I know that many of you are concerned about the Coronavirus (COVID-19) situation and the impact it may have. For me, being Chair of itSMF UK is so very important and I would like to take this opportunity to thank you for your ongoing support, and trust, in our Association. We are all facing difficult …
itSMF UK are currently seeking a Member Engagement Manager to join the small Operations Team at our office on the edge of leafy South Hill Park in Bracknell, Berks.
Problem management is one of the most significant challenges facing ITSM practitioners today. At a recent itSMF UK SIG Focus Day in Bracknell, members came together to pool their insights and experience in a new white paper: ITIL® 4: what does it mean for problem management, which highlights some of the key questions currently facing …
ITIL 4 and Problem Management – a new paper from itSMF UK Read More »
The new ITIL 4 Foundation Revision Guide offers a perfect companion for those undertaking the new Foundation course. Written by members of itSMF UK’s publications team, including experienced training specialists Vernon Lloyd and Barry Corless, the book is perfectly positioned not just to help with revision just before the exam but to provide a pocket-sized …
ITIL 4 Foundation Revision Guide launched at ITSM19 on 18th November! Read More »
The Call for Presentations is now open for ITSM2020 – the itSMF UK Annual Conference and Exhibition – which takes place in London on 16th – 17th November. Why not put yourself forward as a speaker? The real value of our industry forum lies in the opportunity to share experiences and insights. We’d like to hear …