The Benefits of Investing In ITIL Advance Certifications
Jenson Davis and Arjan Woertman
ITIL® (the IT Infrastructure Library) and its associated certifications have been around since the 1980s. Hundreds of thousands of IT professionals have benefitted from the training and ITIL certifications, but has the certification and training brought similar benefits to the organizations typically sponsoring these programs?
ITpreneurs conducted a research project to find out whether ITIL certification has indeed helped organizations improve the performance of key IT professionals, helped in the implementation of ITIL, and/or brought other benefits.