Print Page   |   Sign In   |   Join
Search
Calendar

19/01/2017
Masterclass: Major Incident Management

02/02/2017
Workshop: Change and Release Management

21/02/2017
Workshop: Continual Service Improvement

  Discussion forum  
 
Share your views on ITSM on our Member Discussion Forum
 
  Social Media  
 
Follow us on...
 
 
 
 

YOUR AD COULD BE HERE.
FIND OUT MORE...


Internal Audits-Unnecessary Evil or Friend of Continual Improvement

Title:

Internal Audits-Unnecessary Evil or Friend of Continual Improvement

Author:

Neill Hickson

Organisation:

LloydsTSB

Category:

Continual Service Improvement

Summary:

Internal Audits often have a bad reputation and in the main that is down to the fact that it is performed as a means to an end rather than having its own scope and objectives.
Internal audits can and should be used to help drive forward Continuous Improvement. This paper sets out some tips to help get the most from Internal audits and is based on practical experience within LloydsTSB over the last two years.

 

 

Sign In


Forgot your password?

Not a Member Yet?

  Service Talk Newsletter  
 
Download the latest Service Talk and browse recent back-issues