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Change Evaluation


Title:

Change Evaluation

Author:

Richard Horton

Organisation:

University of Leeds

Category:

Change Management

Summary:

In one corner we have ITIL Nirvana, a spotless champion. In the other corner we have a bruised and battered IT manager, wise from many fights, but bearing plenty of scars. Their fight is over whether to have a Change Evaluation process or not. Who will win this contest?

 

 

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