Print Page | Contact Us | Report Abuse | Sign In | Join
Recent video interviews from itSMF UK

Recent video interviews recorded by itSMF UK featuring some of our leading industry experts and commentators.

THE GLOBAL ITSM COMMUNITY

Expat Brit Michelle Major Goldsmith discusses the service management worlds of Australia and the UK, the similarities and differences, and the future of the industry.

 

 

IT OPERATING MODELS AND THE BUSINESS

IT Paradigmologist Mark Smalley discusses IT operating models and their contribution to business goals and BRM.

 

BRESTON ON DEVOPS

ITSM guru Dan Breston tackles the essentials of DevOps, the three things you really need to know about it, and why DevOps will never equal NoOps.

 

TOWARDS ENTERPRISE SERVICE MANAGEMENT

Ivanti's 'Digital Transformentalist' Matthew Hooper talks about the future of service management in the enterprise.

 

MERGERS, AI AND SELF-SERVICE

Ivanti Senior Product Director Ian Aitchison talks about the opportunities and challenges presented by the recent merger of LANDESK and HEAT Software, and what this means for the new company's customers and broader product portfolio, including the use of artificial intelligence.

 

OUTSTANDING CONTRIBUTION

ITSM industry legend Ivor Macfarlane on his time in service management, the evolution of ITIL, and winning the Paul Rappaport award for outstanding contribution to ITSM.

 

STORMVINGE ON KNOWLEDGE MANAGEMENT

Lena Stormvinge of COMAROUND talks about knowledge management and its place in ITSM.

 
SPOKE, THE NEW GUYS IN TOWN

Jay Srinivasan talks about product design, the growth of AI, and the needs of the mid-sized enterprise.

 

THE NATURE OF SIAM

Steve Morgan, itSMF UK personality and service integration guru, talks to Barclay Rae about SIAM and its rapid growth in popularity across the ITSM world.

 

Premier Gate
21 Easthampstead Road
Bracknell
Berks RG12 1JS

Tel: 0118 918 6500

Fax: 0118 969 9749

Contact Us