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The Service Catalogue - a practical workshop

Workshop: Change and Release Management

Masterclass: Proactive Problem Management

Workshop: Continual Service Improvement

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For Higher Education
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Helping your students and your organisation stand out from the crowd


We believe that developing our IT Service Management professionals of the future is critical to ensuring the long term success of IT organisations and we recognise the key role that our universities, colleges and other educational establishments play in this process.

Joining the ITSMF UK as part of our organisational membership scheme will help benefit your students and your organisation in the following ways:

Enriching academic course with real life experiences - The ITSMF UK provides student members with opportunities to gain insights into the top priorities for the IT Industry and the typical issues that affect IT professionals on a day to day basis.

Learning from experts in the field - Through our events and Special Interest Group (SIG) research programme, students can gain advice, informed opinion and practical help from our industry leading experts.

Catching the eye of the Industry
- Participating in our events, helping our user groups and promoting their professional network through social media gives students more exposure and more chances to stand out amongst their peers. Our highly respected Industry Awards, gives opportunities for the student, and their organisation, to gain recognition on a national stage.

Building a professional network
- Through our events, we provide networking opportunities for students to meet future employers and colleagues who can help them broaden their learning to achieve their career goals and smoothing their transition to full time work

Influencing the development of IT Service Management in academia at the highest level - Our highly regarded Education Special Interest group has built relationships with the Government, Axelos and other key industry groups regarding the future of IT Service Management in academia. Join us to influence the debates.

Develop your own IT Professionals
- We offer a range of Masterclasses, seminars, free regional events, books and publication and on-line self assessment tools to help you develop your own IT professionals

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