|Tweets by @itSMFUK|
|ITSMF UK News|
A fresh new structure for the ITSMF UK Board
ITSMF UK’s constitution was changed during the summer to give the organisation a fresh, modern structure for the future, with new Articles of Association and a new line-up on the governing Board. Alongside our Chair Rosemary Gurney and Finance Director Lorna Hinds-Sotomey, we now have three directors who have been elected to represent specific areas of the membership: Richard Horton (SIGs and Regionals), Dave Backham (Individuals and Small Enterprises), and Martin Neville (Large Enterprises/Corporate Members).
Two further directors have been appointed – Dave Walker of LV= and Chris Williams of EE (see the profile above) – while Barclay Rae has joined us as Interim CEO, a six-month part-time appointment.
For further information about the new structure and recent Members’ Meeting, see View from the Chair on page 12.
New additions to our family of special interest groups
Our Special Interest Groups (SIGs) provide the lifeblood of ITSMF UK, focusing on key areas of concern for service managers and developing new guidance and content to help other professionals working in these areas.
Our SIAM SIG, which launched earlier this year, has attracted huge interest and the group members are already meeting on a regular basis to compare notes and crystalise their ideas around service integration. The CSI SIG has also re-established itself after a dormant period, and is inviting new members to take part in its next meeting. Please contact Steve Morgan or Phil Green via the website if you are interested in SIAM or CSI respectively. FInally, with SLM SIG Chair Barclay Rae moving to the CEO role, his place has been taken by Tony Oxley.
Thanks to all our SIG Chairs (including Barry Corless at Problem Management, Matt Hoey of Service Transition and Suzanne Slatter at the Service Design SIG) for keeping the lifeblood pumping.
The one-stop ITSM reference
Don’t forget that the itsmf.co.uk website offers a great range of reference and information resources for members:
In the summer we announced the start of the ITSM Leadership Council – a gathering of senior executives primarily from large corporates, who come together to discuss the key issues for the organisation and the industry as a whole.
The Council has formed two working groups, one on skills and the other on the future direction and marketing of ITSM, which will be reporting back to members before the end of the year. The next full Leadership Council meeting follows the second day of Conference on 24th November – more news in the next issue.