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04/10/2016
Workshop: Shift Left - better resolution for the business, the customer & IT

05/10/2016
Scotland Region Member Meeting

13/10/2016
Masterclass: DevOps in an ITSM world

14/10/2016
Northern Ireland Region Member Meeting

18/10/2016
London & South East Region Member Meeting

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Problem Management SIG

Problem Management SIG

 

Welcome to the ITSMF UK Problem Management Special Interest Group (SIG)

 

This group decided to initiate a project to produce a whitepaper to help explain the value of Problem Management as a function within IT, and to provide information to help build a business case for Problem Management.

This work is on-going and we always welcome new contributions via the SIG Forum (link below).

We are also looking at other areas including Root cause.


 

Barry Corless

Chair, Problem Management SIG

 

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