Problem Management SIG
Welcome to the ITSMF UK Problem Management Special Interest Group (SIG)
This group decided to initiate a project to produce a whitepaper to help explain the value of Problem Management as a function within IT, and to provide information to help build a business case for Problem Management.
This work is on-going and we always welcome new contributions via the SIG Forum (link below).
We are also looking at other areas including Root cause.
Chair, Problem Management SIG