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SFIA Assessment

What is SFIA?

SFIA is an industry framework (free to use, subject to licence) which contains the descriptions of 96 professional skills, each of which is defined in terms of up to seven skill levels. It also identifies generic levels of responsibility in the areas of autonomy, business skills, complexity and influence.

SFIA offers an invaluable tool to help individuals understand their own strengths and areas of weakness, and to assist employers and HR departments to understand training requirements, potential skills gaps, and specific skills requirements for particular roles.

The SFIA Assessment from ITSMF UK

The SFIA assessment allows individuals to identify their current relevant skills and the level achieved against these skills, offering an excellent way to focus on Continual Professional Development (CPD) plans, enhance a CV, and assess future development needs.

The SFIA assessment offers a unique map for IT-related professional skills. It covers all 96 skills in SFIA V5, assessing the level reached in each selected category.

In addition to the individual assessment, a service is also available for organisations to baseline the current skills of their staff and plan their current or future needs. 

The assessments are conducted by a SFIA-accredited consultant, who will discuss your precise requirements before proceeding with the exercise.
Contact us to arrange an assessment.

The SFIA Pocket Overview

ITSMF UK has published a handy pocket guide to SFIA, written by accredited consultant Matthew Burrows. The book includes useful tips based on the author's use of the framework over more than ten years, with examples focused on the ITSM industry. Click here to order copies of the book.


SFIA Training

Training is provided by a number of SFIA accredited partners around the world. Click here for details.

Want to hear more about SFIA?

Listen to Matthew Burrows and Jane Suter enthusing about the benefits that SFIA can bring to organisations.


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