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Calendar

31/01/2017
The Service Catalogue - a practical workshop

02/02/2017
Workshop: Change and Release Management

07/02/2017
Masterclass: Proactive Problem Management

21/02/2017
Workshop: Continual Service Improvement

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Regional & Special Interest Groups

ITSMF UK has a network of regional and special interest groups (SIGs) that offer a valuable forum for discussion of topical issues.

All groups are run by member volunteers and their events are free for all ITSMF UK members to attend. Members can attend any regional or SIG meetings around the country, no matter where they are located.

Groups run a varied mix of face-to-face meetings and online discussions/events. SIGs also get involved in preparing and publishing articles, case studies, and white papers, aiming to contribute to thought leadership on their topics and help the further development of service management best practice.

See the events calendar for details of all upcoming group meetings. Copies of speakers’ presentations can be found after each event in the reference section of this website.

Regional groups & contacts

Chair

Email

Twitter

London & South East

Alex Wood, John Lewis Partnership

#itSMFUKLSE

South West & Wales

Simon Hodgson, Sopra Steria

#itSMFUKSWW

Midlands & East Anglia

Dave Backham,Soliloquy

#itSMFUKMidEA

North

Jennifer Smith, BJSS

@itSMFUKNorthReg

Scotland

Mark Temple, University of Glasgow

#itSMFUKScotReg

Northern Ireland

tbc

#itSMFUKNIreReg

 

Special interest groups & contacts

Chair

Email

Twitter

Service Transition

Matt Hoey, Grant Thornton

@transitionsig

Service Level Management

Tony Oxley, Rolls Royce

Service Design

Suzanne Slatter, Sopra Steria

Problem Management

Barry Corless, Global Knowledge

Service Integration (SIAM)

Andy Turner, Fujitsu

Continual Service Improvement (CSI)

Phil Green, Independent Consultant

 

These are our current SIGs but we are always keen to start new specialist groups. If you’d like to set up a new group on a particular topic, please get in touch with the office and we’ll make it happen!

Speaking at or hosting a Forum event

We’re always keen to hear from companies or individuals interested in being a speaker, hosting an event, or sponsoring an event. Please contact Teresa Corre at the office.

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