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PSMF: Overview
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THE PROFESSIONAL SERVICE MANAGEMENT FRAMEWORK

The PSMF, a new initiative from ITSMF UK, is a competence model which defines a professional identity for the service management industry. It provides a consistent approach to monitoring and assessing service management individuals and organisations based on six core competence groups.

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Click here to view the top-level view of PSMF, or drill down through the individual sections below.

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