The member resources area of the website provides links to a growing range of information resources specifically for our valued members:
- ServiceTalk - the latest issues of our flagship magazine, covering topics such as SIAM, the Cloud, ITSM beyond ITIL, business relationship management, cyber resilience, agile, DevOps, and service culture.
- The ITSMF UK pocket guides - download the PDF pocket guides on CCRM, ISO/IEC 20000, SFIA, Service Level Management, plus our ITSM dictionary
- Video breaks - members share their views on camera about key service management issues
- eKnowledge Library - our partner library of papers on ITSM related themes, contributed by ITSMF International members and coordinated by Van Haren Publishing.
Please contact the office if you need help to find the information you need.