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North Region Member Meeting

Workshop: Change and Release Management

21/11/2016 » 22/11/2016
ITSM16 Conference & Exhibition

Workshop: SIAM

Masterclass: Major Incident Management

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CONNECT Resource Models

Tool vendor resource pools 

We have worked in the ITSM space for over 10 years and during that time have generated strong relationships in the sector. Relationships are essential to recruitment as they are in service management and having trusted partners that we have worked with time and time again means you can trust that the resource we provide to advise on, implement or configure your Service Management tool will be a trusted partner of ours.

By harnessing our known resources and constantly expanding the pool we are able to quickly respond to your needs in this sector.

Resource pools we have created include skills from leading vendors such as; Cherwell, Marval, LanDesk, Axios, TopDesk, ServiceNow, BMC, Hornbill and Numura. Our know resources can provide services ranging from tool selection guidance and assesments, implementations, configurations and upgrades.

MSP resourcing

As a managed service provider is bound by their contractual, service level agreements against performance and deliverables it is imperative that employees understand this and are comfortable working in that environment. We have worked with many of the world’s leading outsource organisations placing candidates from delivery directors to operational roles.

Our expert knowledge of supplying MSPs spans over a decade and you can trust that you will be represented by a consultant that understands the nature of your business and will provide a thorough overview of the candidates we present for consideration. Each candidate will undergo a full screening process including a 2-3 stage interview process before they reach you for consideration. We aim to do as much of the work for you as we can and reduce your time spent to hire.


SIAM resource pool

Through our work with public sector and MSP clients we have built an enviable network of SIAM resource that stands well above our competitors. SIAM is becoming more widely used and having been engrossed in the market place since it emerged we know the best resource on the market and their availability. We quickly becoming the trusted agency of SIAM candidates and clients alike so if you are considering embarking on SIAM then don’t hesitate to contact our team.



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