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19/01/2017
Masterclass: Major Incident Management

02/02/2017
Workshop: Change and Release Management

21/02/2017
Workshop: Continual Service Improvement

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Past Award Winners and Finalists

 

 



And the winner is...
Past award winners and finalists

 

Our annual awards highlight the achievements, teamwork and ingenuity of the ITSM industry's leading lights. Here's a roll-call of winners in recent years. Will you be joining the list this year? Click here for further details.


2013
Paul Rappaport Award for Outstanding Contribution to Service Management - Stuart Rance, Optimal Service Management
Service Management Project of the Year - QBE
Service Innovation of the Year - EE
Contributor of the Year - Alison Cartlidge, Steria
Team of the Year - The Met Office
Submission of the Year - Patricia Speltincx, SM2
Trainer of the Year - Jim Davies, Smatra
Student of the Year (ITIL) - Melvin Kenyon
Student of the Year (ISO 20k) - Sandra Heydorn
READ MORE ABOUT THE WINNERS AND FINALISTS


QBE win Project of the Year

 

2012
Paul Rappaport Award for Outstanding Contribution to Service Management - Mark Hall, Aviva
Service Management Project of the Year - The Co-operative Banking Group
Service Innovation of the Year - Stockport Council
Contributor of the Year - Steve Straker, Fujitsu Services
Team of the Year - HM Land Registry
Submission of the Year - Ian Macdonald, Co-operative Banking Group
Trainer of the Year - Duncan Anderson, Global Knowledge
Student of the Year (ITIL) - Peter Mullett, Identity and Passport Service
Student of the Year (ISO 20k) - David Lucas, BT
READ MORE ABOUT THE WINNERS AND FINALISTS

2011
Paul Rappaport Award for Outstanding Contribution to Service Management - Howard Kendall, Service Desk Institute
Service Management Project of the Year - HMRC
Service Innovation of the Year - HMRC
Service Management Champion of the Year - Angela Wint, London Borough of Merton
Submission of the Year - David Bingham, Wipro
Trainer of the Year - Mike Baker, Fox IT
Student of the Year (ITIL) - Geof Ellingham
Student of the Year (ISO 20k) - Paul Moss

READ MORE ABOUT THE WINNERS AND FINALISTS



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