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04/10/2016
Workshop: Shift Left - better resolution for the business, the customer & IT

05/10/2016
Scotland Region Member Meeting

13/10/2016
Masterclass: DevOps in an ITSM world

14/10/2016
Northern Ireland Region Member Meeting

18/10/2016
London & South East Region Member Meeting

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Frameworks and standards - three minute overviews

STANDARDS AND FRAMEWORKS IN BUSINESS AND SERVICE MANAGEMENT

There are numerous standards and frameworks that define and support the IT service management and project management environment. Below are a selection, based on Van Haren Publishing's Global Standards and Publications Guide. Thank you to Van Haren for providing this content for ITSMF members.

 

IT and ITSM

Agile 
AIM
CMMI® 
COBIT® 
e-CF 
ISO/IEC 20000 
ISO/IEC 27000
ISO 38500 
IT-CMFTM 
ITIL®
Lean IT 
Scrum 


Project Management

ICB® 
ISO 21500 
ISO 31000 
MoP™ 
M_o_R® 
MoV 
MSP™ 
P3M3®
P3O® 
PMBOK® Guide
PRINCE2®


Enterprise Architecture

ArchiMate
TOGAF® 


Business Management

BABOK® Guide 
Balanced Scorecard 
BiSL® 
eSCM-CL 
eSCM-SP 
ISO 9000/9001 
OPBOK
Six Sigma
SqEME

 

Other Frameworks

USMBOK™ - Universal Service Management Body of Knowledge

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